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Commissary Surcharge Dollars Fund New Facilities

05/16/2016 By Kimber Green

There are new and improved commissaries on the way, thanks to shoppers like you.

Your commissary surcharge dollars are hard at work providing the funds needed to build new infrastructure and modernize facilities to provide a better shopping experience for military beneficiaries around the world.

Did you know what the surcharge at the bottom of your receipt is for and the power that it carried for improvements?

The commissary surcharge is not a tax. Many people mistakenly think so, but unlike taxes where money could be distributed in many areas, the commissary surcharge can only be used to build new commissaries or to modernize and maintain the commissary facilities and equipment. Each time you make a purchase at your local commissary, feel good knowing that surcharge will lead to real improvements beneficiaries such as yourself can see in the future.

All commissaries charge a 5 percent surcharge. Perhaps you never noticed the surcharge at the bottom of your receipt. It isn’t something new. In fact, the first surcharge was put into place all the way back in 1879. It varied a bit over time but in 1983 it was set at 5 percent, and remains that way today.

Why do we have to pay a surcharge though?

The government decided that the commissary should be more self-sufficient, and rely less on it for funds. The commissary therefore charges consumers only the cost of the product it sells plus the 5 percent surcharge in order to cover the cost of maintaining and updating their equipment and facilities. Their research has shown that military beneficiaries that shop at the commissary save on average 30 percent over using a commercial grocery store. This takes into account the cost of items and the 5 percent surcharge.

This year marks the 25th anniversary of the Defense Commissary Agency as well as the 150th anniversary of the commissary benefit. It all began on July 1, 1867, when service members stationed across the country were able to buy food at cost for the first time.

The long tradition continues and a great way to celebrate these landmarks is with a new commissary or better yet – 3.

There are 3 commissaries slated to open this year beginning with Spangdahlem Air Base commissary in Germany this month at a cost of $26 million. Naval Air Station Jacksonville, Fla., will open its doors to shoppers this summer thanks to $36 million in surcharge dollars. The Fort Belvoir commissary in Virginia is expected to open early next year after spending $38 million. All of these commissaries were built using surcharge dollars.

Construction began in March of 2014 on the commissary at Spangdahlem Air Base. The 7,500 service members, civilians and family members at this mobility hub in the country’s Eifel region will be in for a treat after a long awaited grand opening of their 54,000-square-foot commissary.

There are significant improvements over the current store, which opened in 1985. More space has been added, the aisles are wider, it has been outfitted with modern décor and a larger selection of items will be offered. The number of checkout counters will increase from the current 8 to 13.

Naval Air Station Jacksonville is putting commissary surcharge dollars to good use with a 115,000-square-foot commissary, up from its current 88,000 square feet. This includes a covered drive through for patrons to use when picking up groceries ordered online.

It will also have a raised ceiling, wider aisles, an expanded chill and frozen section and the décor will be modernized. The seafood shop will be larger and the bakery and deli area will be expanded allowing for new items to be sold. This again is all thanks to commissary surcharge dollars.

I am most excited about the $28 million commissary coming to Fort Belvoir. In recent years, Ft. Belvoir has grown by 115,000 people. This new commissary will be able to accommodate the growing population.

The commissary will be constructed to LEED Silver standards, meaning it would utilize sustainable strategies such as using innovative energy conserving techniques. This upgraded facility will offer a wider range of products in a modern setting that is more family friendly with wider aisles and easier access.

There are many great upgrades coming to commissaries across the globe thanks to commissary surcharge dollars.

Have you noticed any changes at a commissary near you? What upgrades would you like to see?

Commissary Employees Remember to Wear Red

04/18/2016 By Rachel Tringali Marston

Military members are still deploying.

Despite the formal end of combat missions in the Middle East 2 years ago, it didn’t end deployments for service members. There is an ongoing American presence there. In addition, service members are receiving deployment orders to other locales.

Because deployments are something that military families face regularly, the commissary employees wanted to remember those service members. If you like the Defense Commissary Agency’s (DeCA) Facebook page, you might have noticed the pictures of commissary employees wearing red on your news feed.

The commissary started posting pictures of employees wearing red on Fridays in January this year.

They have shared images from DeCA’s headquarters in Fort Lee to Fort Hood and even OCONUS in Kadena Air Base to name a few. The first commissary DeCA featured on the Facebook page was Camp Zama. Using the hashtag “#supportourtroops,” the commissary regularly shows employees standing in solidarity for our men and women in uniform (and sometimes posing with some in uniform!).

Why do the commissary employees wear red on Fridays?

Well, red is actually an acronym. It spells out Remember Everyone Deployed (R.E.D.) and the connection to the color red was a natural fit. The two messages join together and is easy to digest when you’re sharing its message with those around you.

In the midst of rigorous deployment cycles about 10 years ago, that’s when R.E.D. Fridays came about.

The reasoning to wear red on Fridays is fuzzy though. As I was researching, I found several different stories of the origin.

According to the Soldier’s Angels website, the R.E.D. Friday movement began as an email chain letter in 2005. It asked Americans that supported our troops to rally together and wear red on Fridays. It would serve as a statement to the American public and service members showing that they are supported.

The Soldier’s Angels website continues to say that there is a connection to R.E.D. Friday in Canada as well. When I realized I had a run for my money with the origin, I enlisted the help of my husband to see if we can pinpoint conception together.

Alas, we couldn’t nail down specifics, just lots of stories.

He found some notes stating that Family Readiness Groups (FRGs) might have started the trend. Also, there is an organization called Red Shirt Fridays that took the idea of wearing red shirts on Fridays into a bigger initiative.

What it comes down to is that despite being able to be specific about the start of the movement the idea itself stuck and stood the test of time. Service members are the focus of the initiative and that very important message never got lost.

R.E.D. Friday is a way for military families and supporters (like the commissary employees) to stand with those that are away due to service on a specific day. Whatever the actual reason was to pick Friday, it doesn’t matter as much as the message that it conveys (remember everyone deployed).

Now, not only does the commissary participate in the R.E.D. Friday initiative, I hear about it getting passed along at my current duty station and beyond. Also, schools and other communities are reporting that they are wearing red on Fridays.

I like that there is a message out there that calls out the sacrifice of deployment and shows service members our support.

Do the employees at your military commissary wear red on Fridays? Share a photo of them showing their support for the troops on the MilitaryShoppers’ Facebook page.

Commissary Spends Nearly $4 Million

04/04/2016 By Kimber Green

The government is constantly looking at ways to save money and each year the commissary budget comes into question. How can they cut the $1.4 billion commissary budget? Over the years many ideas have been presented, from privatizing the commissary to creating a private brand or even using variable pricing.

It has mostly just been a lot of talk.

The government has finally decided to do something more progressive and hired an outside firm to study ways to save money. These cost-cutting studies will cost the commissary nearly $4 million.

The Defense Authorization Act gave the DoD the responsibility of determining how to save the government money by cutting the commissary budget. The Department of Defense contracted Boston Consulting Group to conduct 2 studies in order to determine exactly how to cut the Defense Commissary Agency (DECA) budget. These two studies cost nearly $4 million and yes, that came out of the commissary budget.

The first study, which started in January 2015, has already been complete and cost $2.3 million. Its purpose was to determine any cost-cutting possibilities. Another contract, this time for $1.44 million, was also awarded to Boston Consulting Group and is already in progress. The goal of this study is to develop a way to compare civilian grocery prices with commissary prices to determine a baseline savings.

The Defense Commissary Agency says that customers save on average 30 percent compared to civilian grocery stores based on their own research. The government doesn’t want to just take their word for it however. Boston Consulting Group is now creating a methodology to determine price comparisons.

Will all of this research be worth the cost? It’s hard for the average consumer to see the justification in spending nearly $4 million of the commissary budget on researching how to save money.

The saying “you have to spend money to save money” comes to mind, but that’s a lot of money. What will the return on investment be? What will commissary patrons get out of this?

The second study isn’t complete yest, but the results of the first study are in. The Boston Consulting Group recommended ways to save money in the commissary budget by utilizing variable pricing and creating a private label of products. They also recommended consolidating all of the military exchange systems but that idea has already been turned down.

The Defense Authorization Act gave the Department of Defense the ability to test some of these money-saving options out, such as variable pricing. Variable pricing would mean pricing products differently across the country based off the price in the market. Products in the north typically cost more than some in the south. That means families in some parts of the country will be spending more on groceries than others.

Critics of variable pricing are quick to point out that military service members receive the same base pay no matter where they are stationed, with only basic housing allowance adjusting for location.

As the law currently stands, the commissary is only allowed to sell products at cost plus 5 percent surcharge. While Defense Authorization Act gives the commissary the ability to test variable pricing in areas, the law would have to be changed to implement it permanently.

The creation of a commissary private label was recommended as another option. Those opposed to the idea say that that might actually result in an increase in cost. Civilian grocery stores that have their own private label spend a large sum of money marketing their products to consumers. You have to build up a trust. As it stands, military families trust that the commissary offers quality products at cost plus a small surcharge.

What recommendations will the government take into consideration and when might patrons see changes?

That is yet to be determined, as the second study has not been completed yet. As most things with the government, this is a long drawn-out process.

Do you think these cost-cutting studies will help identify ways to operate the commissaries without taxpayer money?

5 Ways to Make Meal Planning More Fun, Less Overwhelming

01/18/2016 By Kimber Green

If you aren’t already meal planning, the thought alone can be daunting and overwhelming. It takes time and forethought to plan an entire week or even month worth of meals.

Give it a try and you’ll discover that meal planning can actually be fun and satisfying.

First however, understand what meal planning is. By planning ahead and choosing meals, you will be setting yourself and your family up to a healthy lifestyle. Many people mistakenly think meal planning is about following a diet. It is however, simply choosing which meals your family will eat ahead of time.

By having a set plan, you will be less likely to settle for junk food or fast food.

You will have the ingredients on hand and not have to rush to the commissary at the last minute. You’ll have the peace of mind that dinner is set and you won’t be stressing over what you’ll make last minute.

Start meal planning by setting a specific time to write out a week’s worth of meals.

On Sunday mornings, I flip through cookbooks and magazines as well as search recipes in my recipe apps on my phone. Once you’ve found a few recipes you want to try, look through your pantry to see if you already have some of the ingredients. Make a list of what you need to buy at the grocery store and set a time to go shopping.

When choosing meals make sure to look at your calendar to see how busy your week is. There may be some nights that you need quick meals and some when family members will be eating at different times so you will need a re-heatable dinner. Decide on a night where you have plenty of time to make a big family meal. Take into consideration the weather as well. If it’s going to be particularly cold, you may want soup one night. The same goes for balmy nights when your family may enjoy grilling.

Make sure to include family members in meal planning. If you have a picky eater, let them choose one meal or at least one portion of a meal so that you know they will be eating something. Run the weekly recipes by family members to see their reactions to the choices. You don’t want to spend time and money cooking something no one is likely to eat.

Plan for leftovers. You don’t necessarily have to include 7 days in your meal planning. If you’re having soup or casserole this week, there might be enough for leftovers. You can also make extra so that you have leftovers. Freeze them to make another week easier if you don’t want to eat them the next day.

While you’re at the commissary, see what’s on sale. Most people will advise sticking to your shopping list to save money, but if you find something you know your family will eat, go ahead and buy it. You can fit it into your plans. Make sure not to overbuy however. If your refrigerator is stuffed, items will be hidden and go bad. When you get home, go ahead and prep food. You can wash fruit, chop vegetables and make sauces to save time later in the week.

Does this all sound like a lot of work? Make meal planning more fun with these 5 tips.

Make meal planning more fun with these 5 tips.

Do you use a meal plan? What are your tips for making meal planning fun?

Designate a Theme for Each Day

It can be difficult to be creative with cooking so simplify the process by designating each weeknight as a different theme. Some popular themes include: Meatless Mondays, Taco Tuesdays, Crockpot Wednesdays, Leftover Thursdays, Pizza Fridays, Sandwich Saturdays and Soup/Salad Sundays.

Make a Fun Menu Board to Display

Get excited about meal planning by presenting the weekly menu in a fun way. You can simply buy a chalkboard to hang on the pantry door or get creative and make your own. By having the weekly meals posted, you’ll know what’s next and so will your family.

Use a Meal Planning App or Website

You can simply use paper lists and a calendar or you can get creative and download a meal planning app for your computer or phone. Paprika is a great app to keep track of recipes, organize a meal calendar and make your grocery list but it isn’t free. I also use All the Cooks app to store and get recipes; it’s free.

Choosemyplate.gov is a great site to make sure the meals you’re choosing are healthy and cover all the food groups. You can search recipes and look up sample menus that fit proper nutrition by age, which is great for children.

Looking for more tried-and-true recipes? Browse the MilitaryShoppers’ Recipes Quick Search tool.

Get Your Family Involved

I already mentioned it, but it’s worth repeating. Why do all the work choosing meals? Get your family involved in meal planning. Ask them what they feel like having or challenge them to find a new recipe. Let your children help you with shopping as well as prepping meals.

Shape Up Meals with Colorful Ideas

This is particularly fun with kids. Set a night with all food in the same shape. Make meals colorful by designating a dish with everything the same color. You can work on the alphabet by nominating a night where all items begin with the same letter. This will get the whole family involved and having fun with it.

Meal planning doesn’t have to be difficult; it can be quite fun.

Do you use a meal plan? What are your tips for making meal planning fun?

Have a Good Shopping Experience at Commissary

01/04/2016 By Julie Provost

Do you shop at the commissary? Do you sometimes find yourself frustrated over the experience? Shopping at the commissary doesn’t have to be so frustrating for you. These tips can help you get organized and make the shopping trip more enjoyable.

Here are 5 tips to help you have a more positive shopping experience at your commissary.

1. Organize your coupons.

Using coupons at the commissary will save you money but only if you bring them with you. So many times I don’t think about my coupons beforehand and end up leaving them at home. Come up with a plan, carry a small coupon envelope in your purse and always plan to bring it with you when you go. Figure out what coupons you will be using ahead of time and hand them to the cashier when you check out.

Related: Commissary Rewards Card Helps Military Families Save Money

If you can, match some of your coupons to what is on sale for the month. You will be able to save more money that way.

2. Have cash ready for tipping your baggers.

At the commissary you will need to have a tip handy for the baggers. That is the only money that they get paid. I try to make sure that I have a few dollars with me before I get there. Having the money already in your purse or wallet is nice because you don’t have to think about it when you go to pay.

However, you are able to get cash back if you need to. Just ask the cashier for 5 one dollar bills. That shouldn’t be a problem since a lot of people do the same thing and the cashiers are used to people asking for small bills.

3. Make a shopping list.

When shopping at the commissary you need to have a good shopping list. Plan your meals and write down what you need to get. Do an inventory of what you have at home so you don’t buy something you already have enough of.

By making a shopping list you will save yourself money because you won’t just be grabbing everything you see when you are in the commissary. You will have a list you can stick to.

If you want to be even more organized, write down what you need to buy based on where things are located in the commissary. That will help speed up your shopping trip.

4. Plan your shopping days.

Don’t go to the commissary on payday if you can avoid it. The commissary will always be crowded on payday. If you have to go that day, go there early in the morning to avoid most of the crowds.

If you plan your days and budget right you can avoid having to go on the one day everyone else is getting paid too. I remember being there on a payday when I was pregnant on a hot summer day, the line was all the way to the back of the store. Not something I ever wanted to repeat.

5. Plan for your kids.

If you have to take your kids with you to the commissary, make sure you plan for that. You don’t want them to get bored or make your shopping trip impossible. Think about what will help keep them entertained while you are there.

You can also have them help you with your shopping. Give them their own list to take around or ask them questions about the types of foods you are going to be buying. Keeping them busy will make for an easier trip. If your child is young enough and you can find one, a car cart can help keep them busy and excited about the shopping trip.

What do you do in order to have a positive experience at the commissary?

A Guide for Returning Items to the Commissary

12/21/2015 By Rachel Tringali Marston

My husband and I had a major commissary run a couple weeks back where we stocked up on personal care items. Shampoo, conditioner, lotion and shaving items were among the big purchases. Because it was a slew of our most commonly purchased items, I didn’t think twice about holding onto the receipt.

I started using the shaving cream that I bought during that recent commissary raid and a couple days into it, the canister stopped dispensing the shaving cream. It was so unusual because I could feel the bottle was full, but somehow it wouldn’t pump out appropriately.

I thought I was out of luck because I tossed the receipt, then I remembered an amazing perk for commissary patrons. You don’t need a receipt for returning items.

That’s when I brought the bottle back to the commissary and explained my situation. Together with the customer service representative, I showed her how the bottle wouldn’t work and in the next second, we did an even trade and good news, the new bottle worked!

The commissary’s return policy is one of the best out there and I think it’s one that is underutilized too. Your local commissary is really there to be helpful. In addition, they are always working on enhancing the customer experience with programs like Click2Go and biannual case lot sales.

After my positive experience with returning an item at the commissary, I thought it would be a good idea to highlight the commissary’s return policy, so you’re not left questioning if you could return something or not.

Here’s your guide to returning items to the commissary:

You can return items without a receipt.

I already mentioned this amazing detail above. It’s so wonderful that I had to reiterate it here. I was thankful to be able to trade my defective shaving cream for another one. It was an even trade, so the transaction was simple and fast.

You’re able to get a full refund of the current cost of the item without your receipt via DeCA gift cards in increments of $25 or $50. If your total return costs less than $25, you’ll receive that in cash. Another way to get the credit from the return is just to apply it directly to a purchase, especially if the credit uses the whole refund amount.

The only goods that have a limitation are tobacco products and baby formula. Those items can be exchanged for another tobacco product or baby formula.

You can return items after trying it.

As I was waiting for the customer service representative, the woman in front of me was returning a cleaning item that she wasn’t happy with. She had her receipt, so she was able to get a full refund right then and there, even after using the product.

Be sure to pocket this refund policy because it’s typically one you don’t think about. I would think that after opening and using a product, that’s it. Luckily, that’s not the case.

Don’t feel like you have to keep something that didn’t work for your family.

You can return items to any commissary.

This is wonderful because the military moves us around so much that there might be a circumstance to return an item at a completely new location. I live in the Washington, D.C., area, so I have opportunity to visit more than one commissary depending on where I am (or my husband is) for the day. The same goes with how you receive credit back when you’re returning to another commissary too, especially if you don’t have your receipt.

What questions do you have about your commissary?

Should Commissary Privilege Go to All Veterans?

12/11/2015 By Kimber Green

Shopping at the commissary is a great benefit of being part of the military community.

Not all veterans are authorized to shop at the commissary however.

Should the Commissary Privilege Be Extended to All Veterans?

The commissary will not allow anyone to shop there without proper ID.

There are certain qualifications that must be met to be granted access. It isn’t up to the Defense Commissary Agency (DeCA) to decide who can shop there.

The Department of Defense Instruction 1330.17, DoD Commissary Program outlines all authorized patrons to include: active duty, Guard and Reserve members, military retirees, Medal of Honor recipients, 100 percent disabled veterans and their authorized family members.

The DoD exercises close scrutiny over patronage of military commissaries to ensure the continued effectiveness of military commissaries as an integral part of the military compensation package.

This privilege is also extended to USPHS Commissioned Corps, the NOAA Commissioned Corps and its predecessors, cadets and midshipmen of the Military Service academies and Wage Marine Personnel. There are certain categories of retired military that also are granted access.

These categories include: all military personnel that are on the official retired list, whether active or reserve, who retired with pay, were granted retirement pay for a physical disability or are entitled to retirement pay even if this pay is waived or pending due to the age requirement. Enlisted men and women that are transferred to the Fleet Reserve of the Navy or Marine Corps Reserve after 20 or more years of active service are also allowed to take advantage of the commissary privilege.

Another group that is also granted access to the commissary includes: officers and crew members of vessels, lighthouses keepers and depot keepers of the former Lighthouse Service that retired. This group includes retired civilian employees of the Coast Guard who were lighthouse keepers of the previously named Lighthouse Service and who retired as civilian employees of the Coast Guard as lighthouse keepers or who were on lightships or other vessels.

Retired wage Marines, including retired noncommissioned ships officers, and those who were on NOAA are also able to utilize commissary benefits. 100 percent disabled veterans who were honorably discharged that have a 100 percent service-connected disability or those that are 100 percent unemployable can use the commissary as well.

Families that are able to shop at the commissary include: dependent children and spouses, serving family members and unmarried former spouses. These benefits are also extended to DoD civilian employees and their families when stationed outside of the United States and outside of its territories. Official DoD organizations are able to purchase goods from the commissary as well.

Some service members will leave with a short time to maintain their commissary benefits. A member that is involuntarily separated from active duty can use the commissary for 2 years after the separation. This also includes members of Select Reserve of the Ready Reserve that are separated and granted access to the commissary for 2 years. Service members that receive sole survivor discharge can shop at the commissary for 2 years after service ends.

Should the Commissary Privilege Be Extended to All Veterans?

A commissary cashier checks groceries at Tinker Air Force Base, Oklahoma. (U.S. Air Force/Margo Wright)

Employees of DeCA can purchase goods at the commissary for immediate consumption, such as for lunch while at work. Other civilians that are allowed to shop at the commissary include DoD presidentially appointed and Senate-confirmed officers and their families that live on a military installation that has a commissary. DoD civilian employees who are stationed TDY overseas can also use this benefit. Some military personnel of foreign nations can also use the commissary.

In overseas areas American National Red Cross and United Service Organizations (USO) can also take advantage of the commissary privilege. The Armed Services Young Men’s Christian Association can also shop at the commissary overseas. Emergency access may be granted to others overseas.

This is a very extensive list and a few more civilian personnel that can shop at the commissary can be found here under the DoD Instruction. Further information can also be found on this site.

Military service that does not continue through retirement are not allowed to use the commissary. This means even if you served in war and put your life on the line, you cannot use the commissary unless you stayed in until retirement.

In regard to disabled veterans, if the disability is less than 100 percent previous service members cannot shop at the commissary.  Those on delayed entry into the service cannot use the commissary either.

You can contact the Pass and ID office on a military installation to ask if your situation grants access to the commissary or not. The commissary will not allow anyone to shop there without proper ID that specifically states commissary benefits.

What do you think? Should shopping at the commissary be available to all veterans?

5 Tips for Shopping at the Commissary When Your Child Has a Food Allergy

11/30/2015 By Julie Provost

When you have a family member with a food allergy or on a special diet, grocery shopping can be challenging. You want to shop at the commissary because of the great benefits but doing so can feel a bit overwhelming when you need to find certain foods for your family.

Here are 5 tips for finding the items you need and still saving money at the commissary when your child has a food allergy.

Don’t ever feel like you can’t shop at the commissary because of your family’s special needs when it comes to food.

Here are 5 tips for ways you can find the items you need and still save money at the commissary.

  1. Make a plan. Go to the commissary when you have plenty of time to do so. Walk through each aisle. Read labels. Knowing exactly what is in the food is the best way to figure out what your commissary has and what they don’t. I know in our commissary at Ft. Campbell we do have a small section of foods that are great for those with allergies. Not all commissaries might have them. If you can spend some time walking around you will know what they have and what they don’t and what you will be able to buy there.
  2. Ask for what you need. If you can’t find certain foods that you need, ask to talk to someone about what can be done. Your commissary could have what you are looking for and you just missed it. They could be out of the particular item or they might not realize that people are looking for a certain food. By talking to someone in charge you can let them know what you are looking for and maybe they can add what they don’t have to their inventory. Any foods that will be added will need to be approved by DeCA and the process could take a while but making a request can be worth the time if you can get more foods that you need stocked in your commissary. You can also make a request using the Customer Comment Form online.
  3. Plan for those must-have specialty items. If you can’t find certain foods in the commissary and you still need to buy them, you might need to make a plan. Start off your weekly shopping trip at the commissary to get everything else so you can keep your grocery bill low. Then, make plans to stop at a specialty shop to get the foods you need that the commissary doesn’t carry. You should make sure to check back at the commissary after a few months to see if they have added that product.
  4. Skip the deli. As nice as the deli section of the commissary is, if you have a family member with food allergies, skipping that section would be best. You won’t be able to read the ingredients and you won’t know exactly what is in the food that you buy. You don’t want to end up assuming that a certain food item is safe when it isn’t. You can also ask the deli worker how they prepare the food.
  5. Search and find substitutes. In some cases you will want to pick out an alternative food for one that would cause problems for you or one of your children. For example, instead of bringing home some ice cream, pick out a fruit-based dessert for those in your family with a milk allergy. You can involve your children in the process by allowing them to pick out what that alternative food is going to be.

Finding good and healthy foods when you have someone on a special diet can be a difficult task. With a lot of planning and using these tips, you should be able to find what you are looking for. Don’t ever feel like you can’t shop at the commissary because of your family’s special needs when it comes to food.

How do you save money when grocery shopping for specialty items for your family?

Food Shortages Are Not Standard

11/09/2015 By Rachel Tringali Marston

Throughout the year, military families have been experiencing shortages at OCONUS commissaries. It started with a dispute with contracts as well as issues with shipment deliveries at the beginning of this year.

The discrepancies caused a back up and we, at MilitaryShoppers, shared DeCA’s response in April that the commissary shipments to OCONUS locations would still need several more months to catch up to normal levels.

In January, the overseas commissary stock on stores was at a terrible position. Shelves were empty for weeks and DeCA had to make emergency shipments to make sure military families were able to at least get the necessities. DeCA needed time to get the new commissary contract negotiation underway and after the agreement was established, the shipment process also needed time to smooth out.

At this point, the 3- to 4-month timeline that DeCA outlined has expired and OCONUS commissaries should be experiencing similar inventory as years previous.

It’s not common for commissaries overseas to have global shortages. In fact, commissaries are a very important go-to location for families stationed OCONUS.

With that said, it can still be a challenge to acquire certain American goods because of availability to ship and dealing with extensive shipping times. Military families miss the luxuries of what was once easy to buy when stateside. It’s almost an understanding that when a service member gets stationed at an OCONUS location that your family will have a limited supply of groceries.

Even before the major shortage of 2015, military families have been practicing tips and tricks for dealing with an overseas commissary because, let’s face it, we need to be a little understanding about the shipping woes.

Here are 3 suggestions to help you get through your OCONUS commissary inventory struggles.

  1. Try the Local Cuisine. Before my husband was stationed in Korea, he would have NEVER thought about eating Korean food. Well, I probably would have eventually presented it to him at some point, but he was such a picky eater! His assignment to Korea was the perfect way to “forcefully” introduce him to the food and he has since, opened his mind (i.e. taste buds) to different cuisines. Get yourself and your family out to the markets and pick up on the culture. You’ll be thankful for it later!
  2. Stock Up When You Can. When you see a particular food you like in stock that is sparse at times, pick up extras at the commissary and save it. If it’s something fresh, be mindful of the shelf life and use it before it goes bad. That could mean to double up on a favorite dish for 2 weeks in a row to get the most out of an ingredient that’s hard to come by. In addition, you can utilize the freezer to keep applicable foods preserved for awhile. I’m a fan of canned veggies for times that fresh ones might be hard to come by. It also makes for a quick dish when you’re tight on time with dinner too.
  3. Use This Time to Get Creative. Notice that an ingredient is not available at the commissary that is typically in your family’s favorite recipe? Think outside the box and substitute it for another ingredient that is available at your OCONUS commissary. Instead of being frustrated that something is missing, accept the challenge of modifying a recipe and you might be surprised by the taste. The worst thing that could happen is that you don’t like it. At least you tried and can cross that substitution off your list for any future meals.

Hopefully by now, the shortages that OCONUS military families have been dealing with at the beginning of this year has subsided and the commissary you’re familiar with from previous years is back on track.

Have you experienced a commissary food shortage while stationed overseas? How did you deal with it?

10 Changes We’d Love to See at the Commissary

11/02/2015 By Kimber Green

We love shopping at the commissary, but there are still a few things that each of us would like to see improved upon.

Here are the top 10 changes we would love to see the commissary make.

Extended Shopping Hours. Commissary business hours are not consistent across the board. Some are open 7 days a week while others are closed on Mondays for restocking. The small commissary on NSF Dahlgren is closed on Sundays and Mondays  and only open from 9 a.m. to 6 p.m. the rest of the week, with an extra hour on Tuesdays.

Bigger bases have longer hours though. Little Creek commissary in Virginia Beach is open 7 days a week. They have early bird entry at 8:30 a.m. and regular hours are 9 a.m. to 8 p.m. (on Sundays they close at 7 p.m. though). We all like shopping at the commissary, but when you need a last-minute item, the commissary may already be closed.

Wider Aisles. If you go to the commissary early in the morning, you’re going to run into retirees and parents shopping with their young children. If you’ve ever tried to pass either of these customers down an aisle in the commissary, you know it’s a hard thing to do. Most aisles are too narrow. There ends up being a line of people waiting to go around someone that is looking at a product or attending to their children.

More Free Samples. Adults and children love free samples. Giving kids something to snack on makes shopping easier as they are busy with their treats. Consumers are more likely to purchase a product once they have tried it as well, which increases sales.

Continually Stocked Shelves. Due to shipping complications, some commissary shoppers overseas have had issues with product availability.  This past year, overseas commissaries were faced with food shortages that led to disappointment among those commissary patrons that rely heavily on the commissary for their groceries.

More Made in America Products. We have an International aisle, so why don’t we have an American aisle? It is really hard to find things made in America. You have to search labels for the country of origin. Some companies proudly advertise it on the front, which makes more of us inclined to purchase it. If, for example, you wanted to buy apple juice made with apples grown only in the United States you won’t be able to do that. They all contain apples from multiple countries.

Bigger Organic Selection. We are all trying to feed our families healthy meals by being better informed on product quality. More and more customers are purchasing organic items and the demand is increasing. Many markets offer large organic sections, having both an organic produce area and an entire aisle dedicated to organic products. You don’t see nearly as much of this in the commissaries.

Coffee Shop Inside the Commissary. It doesn’t have to be Starbucks necessarily, well maybe for some picky consumers it does. Some commissaries have a free cup of coffee station at the entrance, but that is just a tease.  Many military installations have contracts with Starbucks, Einstein Bagels, Dunkin Donuts and more for coffee shops in the food courts, but we’re talking about getting a deliciously brewed beverage right there in the commissary. It isn’t as far fetch either as lucky commissary patrons in California already have this perk.

More Fun Kid Friendly Shopping Carts. Some of the commissaries have spaceship shopping carts or other designs with pretend steering wheels for children to ride in while their parents shop. The problem is that there are only a few of these.

Once your child has spotted one they’ll ask to ride in one each time you venture to the commissary and finding one can be difficult.

Adding a few more to each commissary would be great. Many grocery stores also have child size shopping carts so they can have their own cart to push and feel like they are truly helping shop.

No More Plastic Bag. Plastic bags are already banned in multiple states. It’s time that the commissary joins the crusade to help the environment. Paper bags are a better option and reusable bags are also available for purchase the commissary.

Order Online and Curbside Pickup. There are grocery stores that already offer this perk. It would be great if the commissary did too. It would be especially helpful to people that find it hard to get inside to shop, particularly elderly, disabled and parents with babies and small children. There is a program being tested. Hopefully it is successful and becomes a commissary benefit.

What changes would you like to see at the commissary?

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