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Privatization Proposal Leaves Many Questions Unanswered

10/12/2016 By Veronica Jorden

In the ongoing battle to retain commissary benefits, privatization is one option being considered. The hope is that privatization will eliminate the $1.5 billion DeCA budgetary shortfall.

Several large retail companies were asked to provide insight on what such a program might look like. Though the names of those solicited was not revealed, it’s hard to imagine that retailers like Walmart and Target weren’t in the mix.

But is privatization of the commissaries really the answer? Let’s break down this proposal.

Would Prices Go Up?

Many might be surprised to learn that most grocers operate at a profit margin significantly less than the 5% surcharge currently charged by commissaries. And that profit margin includes the cost of facility maintenance, labor, and taxes, plus shipping and distribution. Combined with the national distribution capabilities, massive buying power, and private label options of companies like Walmart, it’s unlikely that the overall cost of most items at a privately managed commissary would go up. We might pay more for some items, but less for others.

However, commissary pricing is almost always less expensive for high-ticket items like dairy and meat.

Would a major retailer be willing to reduce an already skinny profit margin to ensure prices on these items stayed the same?

What about taxes? There is currently no tax at the commissary. Would the same be true for a privately managed facility?

And let’s not forget about our OCONUS commissaries. Is a large retailer in a position to manage these overseas locations?

Are there any restrictions on a private company conducting business in foreign country? Would those restrictions potentially add to the cost of items sold there?

And would a private company be willing to eat losses to ensure service members and their families still have access to the products they need at the prices they can afford? Or would those costs, in turn, cause an increase in pricing at OCONUS locations?

Would Jobs Be Lost?

Approximately 60% of DeCA’s 18,00 employees are veterans, dependents and spouses. Any potential for the loss of jobs is reason enough to give careful consideration to any kind of management transition.

That being said, retailers like Walmart have employment programs for military spouses and veterans.

Is it realistic to assume that some employees would be allowed to keep their jobs? Probably, but the big question is would they be kept at the same rate of pay and offered the same benefits?

And how many current DeCA positions would be eliminated due to duplication within a current private provider’s business structure? Positions like purchasing, logistics, accounting, human resources and others could be in jeopardy.

Will Privatization Create Competition with AAFES?

In a recent report presented to Congress, the success of the AAFES Exchange program relies heavily on a close relationship with commissaries.

But with private retailers, even those typically seen as grocery-only, offering up everything from holiday décor to furniture, would privatization create a conflict of interest? Would those retailers be willing to eliminate those items? If not, would the loss in potential sales at exchanges throw a currently self-supported business model into ruin?

Is Privatization a Viable Option?

With so many questions left unanswered and the unlikely willingness of a major retailer to accept the rules that restrict profit for commissaries, privatization hardly seems like the answer to DoD’s budgetary woes.

But in truth, any push to eliminate or change the program feels likes overkill. While the $1.5 billion budget deficit looks like a large sum, it is less than 1% of the total defense budget.

According to a recent nonpartisan report, every single taxpayer dollar spent equates to nearly double the return in value of benefit given to service members and their families.

Is there any other benefit program that can boast such a claim? And what about a plan B? Should implemented privatization fail to support a pricing structure that provides the same level of value, will additional taxpayer dollars then be called upon to increase service member pay to bridge the gap?

Ultimately, it comes down to this: Are the risks of privatizing the commissary worth the potential loss of such a widely used program? Is it worth the loss or erosion of yet another benefit promised to a community who already sacrifices so much in service to their country?

What do you think it means that a “significant number of companies” have expressed interest in operating the commissaries?

Commissary Privatization Is Not the Answer

09/23/2016 By Kimber Green

We recently published an article, “Commissary Closures: It’s All or Nothing,” and received quite a bit of feedback on it, especially about commissary privatization. Emotions run high when the topic turns to the potential of commissary privatization or even worse, closure.

Don’t panic; your commissary benefits are currently safe.

Commissary Privatization Is Not the Answer

Commissary privatization isn’t the answer. Photo courtesy U.S. Air Force.

The government is however trying to do away with the cost associated with the operation of the commissary. After our article was published, a lot of MilitaryShoppers readers voiced their opinions. Here is what they said:

Char Johnson said

Privatization is NOT the answer! How many benefits do you think taking away from our military (active or retired) will be acceptable! What happened to honor and trust, something our members of Congress don’t seem to recognize? I am a military wife of a retiree. I/we travel to the commissary and exchange at least three times per month, and we utilize our privileges to the max. Don’t take away something that has been earned and promised. Start taking away from those who vote against what we have and what our soldiers have earned.

Mrs. Johnson makes an excellent point, where will the cutting of benefits end? Service members are promised benefits when they join the military. That is a recruiting tool. If men and women are willing to put their lives on the line, getting a few benefits for themselves and their families make a big difference.

Many have already seen significant cuts to what they were promised.

Tricare has had several changes over the years, many of which are not ideal. Retirement benefits have shrunk in size and increased in cost. Education benefits have improved, and the exchange and commissaries have remained a constant. Service men and women, along with their families, have earned these benefits and were promised them.

Now the government wants to save money by taking away some of the $1.3 billion annual Department of Defense subsidy the commissary receives. Millions of dollars have been spent researching how to keep the commissary running without government funds. Many options have been considered including commissary brand products, commissary privatization and variable pricing. So far, none of these are the answer. In the meantime, military families keep shopping at the commissary.

The majority of service members and their families shop at the commissary. It might be just once a year for some but for many, it’s multiple times a month. The slogan “it’s worth the drive” is true. I no longer live near a big commissary, even though we are active duty. The tiny 6-isle commissary 35 minutes away is worth the drive just for the savings on meat alone.

Daryel Covington also makes the drive. He said

I travel about 150 miles round trip sometimes twice a month! BTW, I’m a 70-year-old retiree and need the saving! And no I will not support a price increase nor could I support privatization.

Mr. Covington travels to the commissary to save money and realizes that if the prices go up, the commute won’t be worth it. For some, saving money isn’t the main reason they shop at the commissary though.

William C Simmons said

I am a retired airman who served 26 years. My wife and I are today over 80 years old and shop the commissary once every week. Our children have long left home and we live alone. The commissary is a great convenience to us. Of course we could shop local grocery stores; it would not be the Military Family we loved for so many years.

I share the same sentiment with Mr. Simmons. I love saving money of course, but I mostly like to shop at the commissary because of the military community or family feeling.

I grew up doing our weekly grocery shopping with my mom at the commissary and now I do it with my son. While the Simmons don’t have any children of their own left at home, they feel like they can still shop at the commissary and have that military family feeling.

If commissary privatization is realized, that sense of family may get pushed out of the way for corporate profits.

That’s what all of this comes down to, money. The government wants to save money and we just want to save our benefit. They have spent millions of dollars researching how to save money. Commissary privatization isn’t the answer.

Charles leaves us with this thought. He said

The amount the commissary gets subsidized is a small price given to our active duty troops/retirees and their families for the many contributions and sacrifices they gave to our country. So much more funds could be saved by eliminating the enormous careless [government] spending.

If we agree that commissary privatization is not the answer, what is the answer when Congress needs to cut the funding for commissaries? Share your thoughts in the comments section.

Disabled Veterans May See Increase in Benefits

09/12/2016 By Kimber Green

Thanks to Congressman Ralph Abraham of Louisiana, disabled veterans may see an increase in benefits at the end of the year. Dr. Abraham’s HR 5588, the Veterans’ Compensation COLA Act of 2016 was signed into law this summer and takes effect on December 1, 2016.

Disabled Veterans May See Increase in Benefits

What do you think of legislation aimed at increasing and expanding benefits for disabled veterans?

The bill quickly made its way through the House and Senate and was signed into law by the president in under a month. The bill itself is quite simple:

(Sec. 2) This bill directs the Department of Veterans Affairs (VA) to increase, as of December 1, 2016, the rates of veterans’ disability compensation, additional compensation for dependents, the clothing allowance for certain disabled veterans, and dependency and indemnity compensation for surviving spouses and children.

Each such increase shall be the same percentage as the increase in benefits provided under title II (Old Age, Survivors, and Disability Insurance [OASDI]) of the Social Security Act, on the same effective date.

In short, each year legislation has to be drafted to approve an increase in cost of living allowance (COLA) for disabled veterans. The increase will match that of social security. While social security automatically increases each year as the cost of living does, the Veterans’ Compensation COLA Act does not have a stipulation for automatic adjustment.

To me, this seems to be an outdated way of doing things. If social security can automatically increase with the cost of living, then why doesn’t the Veterans’ Compensation COLA Act?

Abraham looked at this process and introduced HR 677, the American Heroes COLA Act. This bill would enable the veterans’ COLA adjustments to be automatic each year freeing up the House to work on other bills and saving veterans and their families the frustration of waiting to see what will happen with their pay each year. The House quickly passed this bill, but the Senate has not done anything with it.

For now, disabled veterans can plan their finances for the short term knowing the Veterans’ Compensation COLA Act of 2016 was signed into law.

They will have to wait for the politicians in Washington to decide if they will pass the American Heroes COLA Act and make it an automatic adjustment each year.

Note however, while the Veterans’ Compensation COLA Act of 2016 has been signed into law, it does not mean that an increase in pay is guaranteed.

The amount that disabled veterans may see as an increase will be the same increase as social security. The last time social security did not increase was in 2000.

It won’t be until the end of the year that the exact amount of an increase will be known. It will only be increased if there is an increase in the Consumer Price Index for Urban Wage Earners and Clerical Workers (CPI-W).

The compensation programs for disabled veterans were originally put into place to help relieve the financial burden disabled veterans face by not being able to earn wages due to injuries sustained during military service. The amount of benefits disabled veterans receive is based on the degree of disability they qualify for.

Abraham, a veteran of the Army Reserves and National Guard, has been working to get disabled veterans better benefits. These 2 bills are not his only accomplishments in regards to veterans’ issues since being elected to office.

He has also chaired the VA Subcommittee on Disability Assistance and Memorial Affairs. He has worked toward getting disabled veterans the help they need when they need it and at locations convenient to them through the Veterans’ Choice Program. This program would make it easier for veterans who live in remote areas to seek medical treatment from doctors near them, rather than wait for an appointment at a VA facility.

Last year Abraham also cosponsored HR 1994, the VA Accountability Act. This bill passed the House but the Senate has yet to consider it. If the VA Accountability Act were to become law, the VA would become accountable for its actions. They would finally be able to fire or demote employees that have failed to do their job.

Thanks to Abraham, disabled veterans might be getting better benefits in the future.

What do you think of legislation aimed at increasing and expanding benefits for disabled veterans?

Can Military Spouses Have It All?

08/31/2016 By Meg Flanagan

What is “having it all?”

For me, having it all means having a job in my profession with my spouse also working in his field. It means a decent house in a safe neighborhood and reliable child care. Having it all means the ability to take a vacation every year. Having it all means that my marriage, family life, professional life and personal interests are able to work together.

Do You Think Working Military Spouses Can Have It All?

What do you think? Can military spouses have it all?

With the recent release of their study, The Force Behind the Force, the Institute for Veterans and Military Families (IVMF) lays out some troubling statistics.

Essentially, this study tells us what military spouses already know: we are underemployed and unemployed in staggering numbers as an almost direct result of our spouse’s military service.

In his opinion, 2012 Military Spouse of the Year Jeremy Hilton dissects the results and reaches the conclusion that military spouses cannot “have it all” in the traditional work/life/family balance. And he’s not wrong.

The “powers that be” offer solutions: volunteer, work for the government or work remotely. Which is great, for those lucky few who have the skills in the markets that allow those kinds of flexible jobs.

In my time as a military spouse, I have sacrificed almost a decade of professional teaching experience so that my husband can honorably serve this country. Since receiving my master’s degree in 2009, I have taught in a school district for 2 years. I know that my personal job prospects suffer for each year that I am out of the classroom. Even with writing an education blog and being active in professional learning networks online, I am moving out of the loop.

My salary expectations are suffering too. My peers, with similar degrees earned at similar times, are several steps ahead of me. This way of paying teachers is not unlike the military and government method: years of experience and education combine to indicate a salary. With only 2 years on the books, I’m earning at least 4 years – 4 steps – below my peers.

When I have voiced concerns about this in online forums, some military spouses have been dismissive and down right critical.

After all, I knew what I was getting into. I should have expected to shell out hundreds or thousands of dollars every few years to get a new license or maintain a current license.

If not, I should be prepared to walk away from an expensive education and a profession that I am passionate about. Or find a different passion or cobble together some other wage earning position(s). No slack should be cut. I should be happy with what I get, even if it is scraps compared to what my professional peers rate, these critical voices tell me.

Here’s the thing: I have seen how I could have it all.

I had it all for a very brief window. I had my dream job in my dream school. My spouse also had an assignment he loved. We were both being paid competitive wages, with the opportunity to advance. We had reliable and affordable child care.

And then we got PCS orders.

Suddenly, my career was at square one. Child care involved endless waiting lists and it was just easier to stay at home with my child. I gave in. I stopped fighting. I told myself that I couldn’t have it all.

Then we moved again. So I started again.

Now we are expecting another child, which is amazing, except that it means that my career will once again take a back seat. If I wasn’t a military spouse, I would have been in one or two districts over the last 6 years. I would have earned tenure on the faculty. I would have earned Family Medical Leave Allowance. I would have been able to bank sick days for years to compensate for the post-birth time off.

So, can military spouses have it all?

In short, yes. Sometimes.

When all the stars align and the pieces of the puzzles fall into place, for brief periods of time, military spouses can have it all. I have been to that promised land and I have been kicked out again.

Most of the time, military spouses will probably not have it all.

By the time we line up the child care and the best job, orders will be imminent. Or another child will be on the way. Or deployment and training will pop up again.

And we will be back at square one: new location, no job, a few kids and gaps in our paid job experience that no amount of volunteering or blogging will ever hope to fill.

We will be chasing our professional licenses, hunting on the job boards and calling child care places to see if there is any hope of an opening.

We become part of the statistics for unemployed or underemployed military spouses.

What do you think? Can military spouses have it all?

How Many Service Members Are Using Food Assistance Programs?

08/01/2016 By Veronica Jorden

On any given day, my husband and I exchange a volley of “what sounds good for dinner?” and “I don’t know, what sounds good to you?” We hem and haw before one of us finally breaks down and offers up a suggestion. But we haven’t always been so nonchalant about our daily meals.

When our children were young and my husband was a junior enlisted soldier, our monthly budget was tighter than a pair of skinny jeans after Thanksgiving dinner.

To make ends meet, we got creative with our food choices, shared living arrangements with another couple for a while, and gave up trying to save money each month.

Paydays were cause for celebration. It meant the promise of at least a few days of good eating.

We turned to the Women, Infant and Children (WIC) program for some food assistance. We prayed that nothing would go wrong with the car. We hoped that the kids wouldn’t outgrow their clothes too quickly. Our bimonthly pilgrimage to the commissary helped us stretch our budget even further.

How Many Service Members Are Using Food Assistance Programs? DoD Has No Idea

I’d say it is high time DoD took notice of how many service members are turning to food assistance programs like WIC and SNAP.

We were far from the only ones struggling to make ends meet. We knew countless other young military families doing their best not to resort to a diet of ramen noodles, peanut butter and water.

Which is why a recent report from the Government Accountability Office (GAO) suggesting that the Department of Defense (DoD) has no idea how many service members are turning to public food assistance programs like WIC and SNAP is a bit surprising.

DoD is tracking valid numbers for the military’s FSSA program, but with so few military families utilizing the program, and with the speculation that many service members find shame and embarrassment at the involvement of their chains of command, the program will be calling it quits in September. Fewer than 300 people qualify for FSSA worldwide, according to DoD.

When you consider that a 2015 study suggested that as many as 1 in 4 military families are using some kind of food assistance program to supplement their food budgets, it becomes clear that the data is an important part of understanding our community’s current state of affairs.

Throw in discussions about commissary closures, BAH reductions and cuts to our health care programs and one has to wonder if DoD officials truly understand the day-to-day challenges faced by today’s military families.

The GAO’s report recommended the launch of a joint effort between the USDA and DoD to gather these numbers, and based on my own personal experiences, I’d say it’s about time.

Implications of inadequate food budgets are far-reaching. When military families worry about putting food on the table, mission-readiness suffers. Inadequate nutrition, while a significant concern for children, is also part of a healthy lifestyle for service members and their spouses. What’s more, with the buying power of food dollars fluctuating from duty station to duty station, morale can suffer when nothing more than a PCS takes away a family’s sense of independence and self-reliance.

My husband is fast approaching retirement, but for the entire extent of our military journey, we’ve known young military families challenged by food costs, many of whom have had to turn to food assistance programs or food banks.

Looking back, as a young military spouse, I was too busy trying to keep up with the daily rigors of being a military spouse, mother and employee to stop and think about how wrong it was for members of the best military in the world to have any issues keeping their families fed.

In the end, we were lucky. We managed to weather the storm and now enjoy the luxury of not having to worry about what’s in our pantry or refrigerator.

But not all military families are as lucky as we have been and with this issue being so prevalent, and in light of the fact that it’s been a challenge for our community for as long as I can remember, I’d say it is high time DoD took notice.

Now it’s your turn: Do you think DoD needs to do a better job of tracking food assistance program data? Why or why not?

10 Assumptions I Had About Military Life

07/27/2016 By Meg Flanagan

Before I was a military spouse, I had all these notions about who, what and how military wives were and acted. Turns out, most of my assumptions were pretty inaccurate!

10 False Assumptions I Made About Military Life

1. All military spouses are women!

So, the term “military wife” is pretty rampant. After all, when you see those warm and fuzzy homecoming videos, it’s usually the female spouses on camera. So if you thought you would be surrounded by ladies, think again!

A 2011 study showed women make up 14.5 percent of active duty troops, with about 51 percent of these service members being married. Accounting for the 48 percent of married female service members in dual-military families, that leaves about 51,000 civilian spouses who are married to female troops.

Yes, that study didn’t account for same-sex relationships because it was commissioned before the repeal of Don’t Ask, Don’t Tell. Even with factoring that in, there are tens of thousands of male military spouses!

2. Being a service member is like a regular job.

This assumption went out the window real fast! With deployments, constant training missions, overnight duty and random weekends in the field, a “regular” job this is not.

There are definitely some assignments that operate on a more typical 7-5 schedule, but those are few and far between.

Our first assignment, right after getting married, was an immediate months-long training cycle for a 12-month deployment. My husband was never home for dinner and was gone before I woke up. That is, if he didn’t just stay at work.

3. All military spouses are the same.

I will be the first to admit that I went into military life imagining a Stepford-like situation: thousands of very conservative, very religious and very patriotic women.

Totally not the case!

Military spouses span the spectrum on both religious beliefs and political leanings. And the community is so inclusive of everyone. Whether you attend church or not, whether you vote red or blue or purple, there is a place and space for you to thrive.

10 Assumptions I Had About Military Life That Turned Out to Be False

What assumptions did you have about military life?

The patriotic thing though? That assumption is mostly true. Military spouses are definitely proud of our loved ones’ military service!

4. Everyone lives on base.

In our 3 tours, we have lived in on-base housing once. The other two times we rented homes off base.

Military housing, depending where you are stationed, can be hard to come by. There are often waiting lists for newly built or recently renovated neighborhoods. Other times, like certain overseas duty stations, military families might be required to live on base.

Often, houses out in town come with different perks. Some service members enjoy the separation of their work life and their home life. School districts might offer different resources in another town. Or the location, like on the beach or in the mountains, might just not be an option otherwise.

5. Everything is free or cheap.

We have all heard about the much touted military discounts and giveaways, right? From groceries to houses to theme park admissions, it can seem like lots of things are free.

This assumption is definitely 100 percent false.

While there are perks to being a military family, like complimentary admission to certain theme parks or organizations that provide things just for us, we are still just regular families who pay our own way.

6. Every sailor is on a ship, every airman flies and every soldier or Marine is infantry.

Each service member has a different job to do, just like in the civilian world.

Not everyone in the Air Force flies, for example. Some are doctors, lawyers or in charge of moving supplies around. Not every Marine carries a weapon and wears camo face paint. Some deal with the news media, some are in HR and some fly aircraft. And while many sailors are on the high seas, there are also those who serve on land in a variety of positions.

You can’t compare jobs, even in the same branch of service. Everyone has their own mission and objectives.

7. The great officer vs. enlisted debate.

Before joining the military spouse community, a lot of the word on the street was that officer spouses were snobby or that enlisted spouses were young.

I am going on record as saying this is absolutely not true! Literally nothing that you have heard about “how” officer or enlisted spouses behave or are is 100 percent accurate for every single person in that community.

Each spouse, each person, is their own individual self. No one fits a category or mold.

For the most part, every person I have come in contact with on this journey has been kind, helpful and generous to me and my family.

And spouses, unless also serving in the military, do not wear ranks. So, let’s just erase this one for good!

8. Military homecomings are picture perfect.

After waiting an additional few days and then several hot, sweaty hours in the sun, this assumption is definitely debunked.

Yes, military homecomings are usually a time filled with joy and happiness. Your service member is back safe and sound! But these events also come with some serious concerns.

Often homecoming dates and times are changed up until the very last minute, leaving families in the lurch when it comes to planning for child care or what to wear and bring.

Reintegration is a very real challenge. Your loved one has served in very different and often difficult situations for many months. He or she might have gone through hard times, including the loss of a friend or teammate. Sometimes, just rejoining family life is tough after months spent living on the military’s schedule.

9. Saying goodbye gets easier.

It’s not that it gets easier, it just becomes more normal.

You will still miss your spouse when they are gone, whether it is for a week or for a year. It is still hard sleeping alone, parenting alone and eating alone. You might still cry every time you say goodbye.

But with each farewell, you also have the knowledge that she or he will come home. You know the routine and can switch into it more easily.

10. You’ll see the world!

Or maybe just Kansas and Oklahoma.

There are military bases around the world, from right here in the United States to exotic overseas locations like Asia or Europe.

But not every military job or branch is able to move to every military base.

Some pilots can only fly their aircraft from certain locations. Or your family might only be able to receive health or educational services in certain places. Or your spouse’s branch of service isn’t in your dream location.

It totally depends in a lot of factors and the needs of the United States government.

The good news is that every duty station, near or far, has its own set of perks and benefits that can help make it feel like home!

What assumptions did you have about military life? Tell us in the comments section.

How to File an Inconvenience Claim for Your PCS

07/18/2016 By Kimber Green

Moving can be stressful and when the movers don’t arrive to pick up your household goods or to deliver them, it’s time to file an inconvenience claim.

How to File an Inconvenience Claim for Your PCS

Filing an inconvenience claim when a moving company does not pick up or deliver household goods is easy if you follow these steps.

What is an inconvenience claim?

An inconvenience claim is a request for reimbursement of money unexpectedly spent due to the moving company not arriving on the agreed upon pack or pick up date or delivered on the Required Delivery Dates (RDDs). You can apply for reimbursement, but it is not guaranteed that you will receive it. Moving companies will generally honor your inconvenience claim however.

What is covered?

Items that you may be reimbursed for with an inconvenience claim include:

  • lodging
  • meals
  • laundry service
  • furniture and appliance rentals
  • sheets
  • towels
  • pots and pans
  • paper plates
  • napkins
  • disposable cutlery

Rental furniture includes beds and air mattresses, cribs, sofa, chairs, table, appliances and one TV. Receipts for purchases must accompany your inconvenience claim.

The total amount they will pay back to you cannot exceed the daily lodging and meal per diem rate.

It is expected that military families will minimize these expenses in ways such as sharing a hotel room with the entire family if possible. If multiple rooms are needed, you must get pre-approval in writing by the transportation service provider (TSP).

It should be noted that if the TSP reimburses you for physical items such as pots and pans, they can reclaim those items once your household goods are delivered if they choose to, though it is not likely.

What is not covered?

Don’t go crazy purchasing things thinking you can just add them to your inconvenience claim. There are many items that are not covered including: food if the family is in a residence, cleaning supplies, toiletries and cosmetics, snacks, military uniform pieces, school supplies, receipts for items out of the local area, receipts dated prior to the missed moving date, expenses that you do not have a receipt for, toys, personal clothing, dry cleaning, ATVs, boats, trailers, bikes, gifts, alcohol or drugs or tickets to amusement parks.

What is the timeline for reimbursement?

The process for filing an inconvenience claim and receiving a reimbursement is actually quite quick. The moving company or TSP is required to acknowledge they received an inconvenience claim filed within 7 calendar days. The TSP will reimburse the family within 30 days. The TSP can choose to voluntarily approve your reimbursement without receipts during this time as well.

You can begin charging the TSP for failure to pick up household goods as of the first day of the missed pick up through the actual pick up date. If they failed to deliver your items, you can charge them from the first day after the missed delivery date up until the date it is actually delivered.

Who is not eligible?

There are some instances in which you are not able to file an inconvenience claim. This includes delays due to: a natural disaster, an act of the public enemy, acts of the government, acts of the public authority, violent strikes, mob interference or delays of Code 5, Code J, or Code T shipments that stem from the government and not the TSP. Also, service members on Temporary Living Allowances (TLA) are not authorized to file an inconvenience claim.

How do you file a claim?

It is a short and easy process to file an inconvenience claim. These are filed directly with the claim department of the moving company that failed to meet its move dates. Each business has a different procedure however, but most are simple. Stevens Worldwide Van Lines, for example, has a form you can download from their website.

It is also a good idea to notify the traffic management office after you PCS. They can provide assistance in filling out the paperwork to file an inconvenience claim. If your claim is denied, they can appeal to the carrier’s home office. If the appeal is not fruitful, your case can then go on to the Surface Deployment and Distribution Command that will review it and make a final ruling.

Help can be found at the destination ITO for Air Force and Army and at the local ITO, Legal Assistance Office or the Claims Processing Office for Navy and Marine Corps. While they can help with the process, you still must file with the TSP. The inconvenience claim package must include at a minimum:

  1. A copy of the member’s inconvenience claim letter
  2. Copies of receipt for out-of-pocket expenses
  3. Copies of the Government Bill of Lading, DD Form 1299 and DD Form 619-1
  4. A statement of the reasonableness for the claim

Have you ever filed an inconvenience claim? What is your experience with this type of PCS claim?

Commissary Closures: It’s All or Nothing, DoD Report Says

07/04/2016 By Veronica Jorden

By now, if you have any connection to the military community you’ve likely heard some heated discussion and some of the rampant rumors about the possible closure of all CONUS commissaries.

Commissary Closures: It's All or Nothing, DoD Report Says

An outside view the commissary located at Naval Station Norfolk. Source: U.S. Navy

In the Report on Plan to Obtain Budget Neutrality for the Defense Commissary System and the Military Exchange System dated May 2016, the Department of Defense reported to Congress details on the current sales and usage of the commissary system and explored options for reducing the $1.5 billion shortfall between projected costs and the revenue required to achieve budget neutrality by October 1, 2018. The report reiterated the DoD’s commitment to keeping both commissary and exchange services.

But perhaps the most surprising boost in the fight to keep our commissaries open came from the report’s recommendation that neither commissary closures nor the implementation of significant price increases be seen as viable budgetary solutions.

Commissary Closures: It's All or Nothing, DoD Report Says

How often do you shop at your commissary? Would you shop there less if the prices were increased by 5 percent?

It’s All About Buying Power

As any savvy shopper knows, buying in bulk is a great way to save money. Buying in bulk is a great budgeting tool for individual consumers, but it also is the ace in the hole for large retailers like the commissary. Just like commercial grocers, DeCA leverage large-volume buying power in price negotiations with manufacturers and brokers.

Closing commissaries reduces DeCA’s buying power and reduces its ability to negotiate for the best possible pricing. Close too many commissaries and the significant decrease in volume could even eliminate DeCA’s ability to negotiate directly with manufacturers, forcing them into buying relationships with wholesalers and introducing a “middle man” into price negotiations.

In order for DeCA to offer our community the products and pricing we need and expect, significant decreases in volume must be avoided.

What About a Simple Price Increase?

Another alternative explored included the feasibility and impact of raising prices unilaterally above the cost-plus-five-percent level currently in place.

The report cited research in the Military Resale Study performed by the Boston Consulting Group in July 2015 which noted that polled commissary patrons indicated that “if prices increased even five percent, they would shop 25 percent fewer times per month.”

And while the finite impact of raising prices is difficult to quantify, if commissary sales decreased by 25 percent, the resulting loss of revenue would total nearly $2.1 billion. Additional price increases would then be needed, resulting in additional losses in sales, creating a vicious cycle of higher prices and decreasing sales until the commissary system became entirely defunct.

What if We Closed Them All?

Not only would closing all CONUS commissaries greatly impact moral, but it would create an even greater burden on already difficult budget constraints. The DoD report indicated that nearly 80 percent of all active duty families use the commissary at least once annually, with the greatest percentage of patrons utilizing services “two to three times per month.”

According to DeCA calculations, at this level of patronage, active duty families average just over $1,500 per year in savings. If the DoD were to compensate military families for this loss of benefit, the cost would be nearly $2.4 billion, a significant increase over the current projected budget shortfall. This analysis also fails to take patronage and sales to retirees and their families.

Commissary closures would also have several second and third order effects. AAFES exchange stores rely heavily on the proximity to commissaries to support their revenue.

AAFES estimates that between “20-30 percent of its foot traffic” and the resulting $1 billion in sales comes from exchange locations in close proximity to commissaries. Subsequently, the significant contributions to MWR funding made by AAFES would be greatly impacted.

And let’s not forget about our commissaries located OCONUS. These facilities derive great benefit from their connection to the stateside system.

Decreased buying power would greatly impact cost and availability of products that can make an overseas assignment feel a bit more like home.

According to report calculations, if all CONUS commissaries were closed, the resulting loss of buying power and management support would result in nearly a 25 percent increase in costs for OCONUS commissary operations.

We are by no means out of the woods when it comes to the future of our commissary benefits. The DoD is still examining options that include privatization or varied pricing to help DeCA achieve budget neutrality by the target date.

However, this report seems to solidify the DoD’s intent to ensure commissary benefits for active duty families and retirees remain in place and intact for as long as possible.

Since this report found that shutting down all the commissaries is the only way to operate them without taxpayer money, do you think privatization is the answer to reducing their operating costs? Why or why not?

How Can Our Military Community Help When Pregnant Spouses Are Feeling Desperate?

06/27/2016 By Michelle Volkmann

No one will ever tell you that military life is easy and carefree. It’s a life that doesn’t go as planned. And even when you scrap Plan A in favor of Plan B, you may find yourself struggling for a solution when Plan B, C and D doesn’t work either.

Those feelings of desperation and the urge to have control over your situation sometimes causes many in our military community to make foolish decisions – decisions that under normal circumstances you wouldn’t even consider.

That’s what I believe happened in this case of a pregnant military spouse who was due to deliver alone for the second time while living overseas. In this post, “I can’t believe what I let my husband do to induce my labor,” the author writes about her thoughts leading up to her due date that collided with her husband’s upcoming deployment.

“The news that my husband would be deploying on the due date of our second child was both familiar and heartbreaking. He had deployed on the due date of our firstborn and was thousands of miles away by the time I finally went into labor and delivered our son. We thought we’d planned better with our second and final child, but being in the military means always expecting the unexpected.”

The command did permit the service member to remain with his wife for 2 weeks after the rest of the battalion deployed, but that waiver didn’t reduce her stress.

“Days passed and nothing changed. As we approached the fourth day, I panicked….We tried all the home remedies that were supposed to start labor: raspberry leaf tea, sex, walking, spicy food; you name it, we did it. Still nothing. On the seventh day, desperation became fear.”

In the end, she begged her husband to try to break her water using a hook they made out of a wire coat hanger. But in the end, thankfully, she went into labor without using the hook to break her water. She delivered her healthy baby boy at the military hospital.

But this story illustrates the desperate measures that some military spouses might try to induce labor before their service member’s departure. Her story isn’t unfamiliar to many of us who have been a member of the military spouse community for years. Maybe you have a similar story yourself.

Being stationed overseas is daunting.

Having a baby is stressful.

Knowing that your husband will not be there for the birth of your child is a tough pill to swallow.

Combine those 3 circumstances with the feelings of being alone and afraid because you don’t have your support system to turn to for help and her decision to ask her husband to break her water doesn’t seem illogical anymore.

How Can Our Military Community Help When Pregnant Spouses Are Feeling Desperate?

What do you think the military community could do to help spouses in these types of desperate situations?

Here are the lessons learned from this woman’s cautionary tale.

First, we need to recognize our feelings of isolation and desperation. In the days leading up to a deployment, pregnant or not, a military spouse feels emotional. Pregnant or not, she may feel like no one can help her and that no one can relate to her feelings.

I guarantee that there are military spouses on her base who have had the same thoughts, same feelings and faced similar circumstances as her. This is her military spouse community who should have supported her.

But the military community can’t help us if we don’t ask for help.

It’s scary to admit that we need help. But no one is going to fault a pregnant military spouse with a toddler, who is living overseas and facing the reality of giving birth alone for asking for assistance. Instead the military spouse community is going to help.

Secondly, we as members of the military community need to step up and provide the support that this desperate military spouse needed. She needed to know that she had someone to be with so she wouldn’t have to worry about giving birth alone. She needed to know that she would have reliable child care for her toddler when she went to the hospital. Heck, she even needed transportation to get her to the hospital.

Her challenges weren’t impossible if she had a military spouse community that enveloped her with support. A community that didn’t casually ask “how can I help?” but instead said “here’s how I will help.”

As uncomfortable as it is to be the pregnant military spouse seeking help, it is equally uncomfortable to reach out to that pregnant spouse who is your on-base neighbor.

You know that her husband is deploying soon, even if you don’t know exactly when.

You know that she has a toddler, even if you don’t know if she has child care for him.

You know her due date, even if you don’t know if her mother-in-law is able to come and stay with her when her spouse deploys.

And you will never know the answers to these personal questions if you don’t ask. If you ask, then you can help. But if you avoid asking these questions, because you don’t want to seem like a pest or nosy, you miss out on an opportunity to extend the helping hand of the military spouse community.

Finally, there needs to be more resources within the military community to help these kinds of situations. Giving birth without your parenting partner isn’t unusual in military life. There are fantastic nonprofits that throw baby showers for expecting military spouses but as we see from this story, military spouses need more than diapers and swaddling blankets.

And if there are resources to help mothers who are delivering during deployment, this woman’s doctor and her service member’s chaplain should have brought those resources to their attention.

Let’s use these lessons learned to help our pregnant military spouses feel a little less desperate during their challenging situations.

Now it’s your turn: What do you think the military community could do to help spouses in these types of desperate situations?

Don’t Refer to Military Service as a ‘Family Business’

06/15/2016 By Meg Flanagan

Editor’s note: In April, MilitaryShoppers published “What’s Wrong with Military Service as a Family Business?” and one reader had a lot to say about it.

He said “…regarding the participation of volunteer Americans who serve ‘for the duration of unrest’ and those other patriotic Americans who ‘make Military Service a career’ should not be defined as Americans who take on our military/government service as a ‘Family Business.’ Give these brave and honorable Americans the courtesy of acknowledging them as heroes and not Business (as usual) Families.”

Here’s our response to his comment.

A family business, to me, means a store or company that is passed down through the generations. A company that goes from “Smith” to “Smith & Sons (or Daughters) to “Smith and Co.”

In the sense that our U.S. military is built on generations of hard work and sacrifice, yes, one could call it a family business. But only if you are referring to the entire U.S. population as that family.

Frankly, it is not surprising that 80 percent of our current troop force has a relative who has honorably served. In the 1990s, troops saw service in Desert Storm. In the 1960s and 1970s, we saw a military draft for service in Vietnam. Just two decades prior, millions of citizens were mobilized to combat fascism in World War II. These service men and women are the current generation’s parents, aunts, uncles, grandparents, siblings and cousins.

It might be hard to find a family where no one has ever served in the US military from 1940 to the present day. No wonder the veterans in our own families influence the choice to commit to military service.

Don't Refer to Military Service as a 'Family Business'

Elaine Brye and her children understand the sacrifices made through military service. Military service is more than a family business. Photo credit: Tonya Brye of Brye Photography

Today, we have a 100 percent volunteer force.

A 100 percent volunteer fighting force means that each and every military member had to make the decision to join. No one was telling him or her to join or else. With recent wars and casualties, you can bet that even children of military personnel had to take these potentialities into account when they swore their oath to protect and defend.

The child of a service member knows better than most the sacrifices that must be made on a daily basis. Seeing a parent deploy over and over, wondering when or if he will come back home and moving constantly are familiar to the 25 percent of current troops who had a parent who served.

Yet many still choose to join the military.

A family business feels like something a son or daughter must join, must continue, to uphold the family name or to keep the family financially stable.

Who is telling that 80 percent to join the military?

They aren’t working for a company bearing their own last name. They won’t inherit a share of it or be able to divide their portion among any children.

There is no inherited reason to sign up for this life, other than their own passion and commitment.

Instead, these volunteers are working for the United States of America. They are working to uphold the U.S. Constitution, to sacrifice of themselves for the common good.

Deciding to serve in the military, or any other service profession, is a calling. It is something that a person feels deep inside, something they know is right for them personally, something that fulfills them.

Whether signing up for a 4-year contract or committing to 20+ years of military service, service members do it because it is right for them. Yes, getting paid is nice and having training or professional experience for post-military life is wonderful.

But military service is more than just a job or career; it is a purpose.

Our troops sign up and swear an oath to serve our country. They are writing that much touted “blank check for an amount up to and including their lives.”

This is serious stuff, something that requires thought and total commitment. It is not something to be entered into lightly or because it “runs in the family.”

If seeing a relative honorably serve has led a person to serve as well, we should applaud this. We should equally seek out and recognize troops who do not have a family legacy of service.

Whatever reason causes a person to join the military, it should not simply be written off as a family business.

Oh no, this “business” is so much more than just something to be handed down.

How do you feel about references to military service as a family business? Tell us in the comments section.

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