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Military Families Face Insane Pet Shipping Issues, Costs

09/05/2018 By Meg Flanagan

“It’s going to cost how much?!”

Clearly, the high cost of shipping our dog, Winston, back to the States was written all over my face. My husband took one look at me and muttered, “I don’t even want to know.”

We’re at that proverbial rock and a hard place right now, as we stare down the barrel of an imminent 2019 PCS. Beyond just the stress of moving, we’re also looking at dropping thousands of dollars to ship a 17-pound mini schnauzer from Japan to the East Coast.

And we don’t really have a choice in the matter.

Moving overseas was decided for us. Bringing Winston with us was a given. He’s family, after all. Two years ago, the costs weren’t quite so high.

As of right now, all of the programs and rules we used to keep costs low have gone away or been totally revamped. Everything is going to cost at least double from our last PCS.

Military Families Face Insane Pet Shipping Costs and Issues

Let’s break down exactly what’s happening, resources for military families and what you can do to change the system.

Moving OCONUS

Moving overseas with pets is incredibly stressful. Just the quarantine process alone is daunting.

On top of months of vaccinations and isolation, military families are also looking at increasingly limited options for moving with their pets. Almost all of these come with skyrocketing costs and hoops to jump through.

Here are your shipping or flying choices:

Patriot Express: This is the cheapest and easiest option by far. It is also the most difficult to book.

With the Patriot Express, your pet would be flying with you on your military flight to your OCONUS destination. Rates vary based on weight and species but are significantly cheaper than commercial rates.

Getting a spot on the Patriot Express is not guaranteed.

Each service books these flights within different time windows based on projected departure dates. However, all pet spots for a given month are released at once and are booked first-come, first-served. There are typically three in-cabin spots and 10 cargo spots per flight.

This could mean that all spots on your flight are claimed before you are even allowed to book your human seats.

Commercial Cargo: Shipping your pet as cargo is pricier and limited by international shipping laws. Right now, United, American and Delta all offer some form of CONUS and OCONUS pet shipping programs.

Commercial cargo is usually for pets that will not be on the same flight as their owners.

Per new regulations, all three airlines now require that a professional registered pet shipping service serves as a middleman.

There are also regulations about temperature, breed and kennel size and weight.

Military Families Face Insane Pet Shipping Issues, Costs

Did you know that many pet shipping companies offer military discounts?

In-Cabin Pets: Most airlines allow animals to be transported as carry-on baggage. United, American and Delta all allow pets to be transported in the cabin to many destinations. This option is limited based on breed or species, size and weight.

But not all international destinations will allow in-cabin pet transport. For example, Japan requires that all pets be carried in the cargo area.

Checked Baggage: All three major carriers offer some form of checked baggage option for pets. American, United and Delta all have rules that limit the length of flights and destinations, as well as other regulations put in place for pet safety.

United does have some special rules that apply to military troops traveling on orders, but there are still limitations.

Pet Shipping Service: You can hand over control by using a professional pet shipping service. There are many companies that cater to military families moving CONUS and OCONUS.

Some pet shipping services specialize by destination or route(s), others are more general. These services are required for certain cargo or baggage categories. All services will offer different package options. They will charge a service fee beyond your pet’s airfare or airline cost.

Many military families opt to use a pet shipping service from the start to decrease stress.

Fly on Non-U.S. Flag Airlines: Some airlines from other nations offer pet shipping options with greater flexibility than U.S. airlines. If you are interested in flying with a non-US airline, it is best to individually research each airline to find one that meets your needs.

Costs will vary widely and may be more expensive than transportation via Patriot Express or U.S.-based airlines.

A Word About Guam

Currently, United Airlines is the only U.S. airline that serves Guam. There are some spots on the Patriot Express. United’s pet transport policy prohibits pet travel between Hawaii and Guam, but does accept pets going from/to other locations.

Some foreign airlines do serve Guam as well, but not all offer animal transportation services.

Timing Is Important

Space on the Patriot Express is extremely limited and should not be considered a “given” for any military family moving pets overseas.

If this is your only option financially and logistically, you need to act with intention as early as possible. Let your PCS coordinator know your pet transportation needs as soon as you can. Then, act quickly to expedite all necessary paperwork and clearances prior to your flight window opening.

Even acting quickly on your end doesn’t mean the military will feel the same sense of urgency. In this case, it’s best to stay in close contact with your PCS coordinator. If you missed out on a pet spot on your Patriot Express flight, call often to inquire about canceled reservations or request that your name is put on the waiting list for the next available pet spot.

If you are fairly certain that you either don’t want to gamble on a Patriot Express flight or won’t secure one, contracting with a private shipping company is typically your only option. It is now an across-the-board regulation that pets being shipped as cargo be handled by a member of the International Pet and Animal Transportation Association.

These companies will work with your chosen airline to fly your pet to your next duty station.

Different companies offer different options. Some have all-inclusive packages that handle every step of the process from veterinary appointments to arriving at your new home. Others will handle flights only, with accompanied and unaccompanied options.

Many pet shipping companies offer military discounts.

However, due to the increased needs of the military community, spots might fill quickly for professional transportation services. If this seems to be your best or more reliable option, it is advised to contact one or more transport companies as soon as possible. Ask them about their packages, pricing and military discounts. You might also inquire about references and track record for animal safety.

Let Your Voice Be Heard

Over the last year, as changes to pet shipping policies on commercial airlines rolled out, there have been various grassroots campaigns in the military community.

Several appeals for experiences and concerns to be shared have been posted in USMC and mixed-services groups. A local Okinawa Facebook group has been a point of contact for many military families located there to voice concerns and share their opinions. Concerns about the pet shipping policy, the system for releasing Patriot Express pet spots and other issues have all been raised through senior spouse points of contact over the last 18 months.

Troops and families can also voice their opinions via the ICE system or contact the Inspector General for further guidance.

We Can’t Afford to Take Our Pet

It can be hard to come up with possibly thousands of dollars to ship your pet around the world. The SPCA International sees this increasing need in the military community and has got your six.

Operation Military Pets aims to provide military families with grants to help cover part or all of their pet shipping costs related to PCSing. There is an application process and not all applicants will be accepted. Award amounts vary based on need and documentation.

If you are simply not able to cover the cost or handle the logistics, it’s important to keep your pet’s safety and comfort in mind.

The best option might be to temporarily rehome your pet with a close friend or family member for the duration of your overseas tour. If this is the case, be sure to get a power of attorney for the length of your tour or otherwise write down the terms of your agreement. Set aside money to cover the costs of your pet’s regular expenses, like medical care or food costs.

Another option might be to use a fostering service, like Dogs on Deployment or PACT for Animals. These organizations can help military families find suitable foster homes for various lengths of time.

As a final option, you might consider rehoming your pet permanently. You can do this yourself through social media and online advertising. You could also use a rehoming service to find your animal’s new family. As a final option, you might consider doing an owner-surrender at a local no-kill animal shelter.

PCSing OCONUS with Your Pet

PCSing OCONUS with your pet is going to be costly and complicated. There is not really any way to avoid that reality.

If you anticipate a possible OCONUS move in the future, start saving and planning now. We are already setting aside money to ship Winston stateside next spring. It’s going to be expensive, but having my battle buddy with me will be worth every penny!

Are you impacted by the pet shipping restrictions from United Airlines? Share your story in the comments section.

Options When You Can’t Bring Your Pet Overseas

07/22/2016 By Meg Flanagan

Your overseas orders guarantee everyone can get there – except your furry family members.

If you luck into a space on military transport or can pay out of pocket for commercial pet flights or a pet travel service, getting a pet OCONUS can be as easy as swiping a credit card.

But what about military families that simply can’t afford to pay to move their pets overseas?

Luckily, there are a few resources to help you move your pets overseas or arrange for their care stateside.

What Options Exist When You Can't Bring Your Pet Overseas

How much did you pay to move your pet overseas?

SPCA International

The Society for the Prevention of Cruelty to Animals International should be your first stop on the journey to get Fido overseas. This organization offers a grant program, Operation Military Pets, that can help offset some or all of your pet transport costs.

To qualify, you must provide 6 photos of your family and pet to the SPCAI and complete the application process. There are no pay grade or rank restrictions, just the need for financial assistance. Families are eligible to receive aid once every 5 years. So if you get a grant this PCS season, you can’t apply for the return trip in 3 years.

There is a high demand for these grants, due to recent media attention. The best advice is to get your application in early!

Pet Chit

For military families E-6 and below, Dogs on Deployment offers a unique financial assistance program designed to help you continue to care for your pets in a variety of circumstances. From emergency medical bills to overseas pet travel costs, a Pet Chit grant could potentially cover up to 80 percent of your costs.

If you don’t qualify for a grant through SPCAI or Dogs on Deployment, the next best option might be to find a loving foster home with friends or family while you are stationed overseas.

Ideally, your foster family would be experienced with your furry buddy and be ready to take on temporary custody.

On the plus side, if your family or friends live near a military base, you can still see a military vet! Before you PCS, head to your base’s legal office and create a special power of attorney designating all pet care duties to the foster home. Be sure to include language that designates the use of military veterinary facilities and call the military base where your pet would be seen to confirm availability.

Other Foster Options

Sometimes, for whatever reason, a family or friend is not available to care for Fido or Fluffy in your absence. If this is the case, there are a variety of organizations that can help fill the gap.

Guardian Angels for Soldier’s Pet: This is a temporary foster home situation, usually lasting 3 to 6 months for OCONUS PCS orders. However, this could offer families the time needed to gather financial resources or find a more permanent foster home situation.

PACT for Animals: The foster homes available through this group seem to cover both deployments and PCS orders overseas. The mission of PACT is to help military families avoid surrendering their beloved pets to shelters. The group helps to arrange and monitors foster home for pets. They even will work with both families to help everyone stay in touch and provides regular updates on the health and well-being of the pet.

Operation Noble Foster: If you have a cat, this may be the answer to your OCONUS PCS pet problems! This foster group is a cats-only group that finds foster homes for military families throughout the United States.

Dogs on Deployment: Before you use this as your fall-back plan, contact the organization to confirm your eligibility. Based on a few clicks around their website, military families PCSing overseas are not outright excluded. However, it is definitely a program aimed more at service members dealing with traditional deployments or short-term situations. Boarders are allowed to list themselves as “greater than 12 months,” which could potentially include OCONUS orders.

No matter what foster situation you potentially choose, it is important to keep a few basics in mind, according to the American Humane Society.

First, create a written agreement that outlines your pet’s needs and health conditions, as well as who is financially responsible for essential (food, medicine, vet appointments, etc.) pet care. You should also outline the terms and conditions of the foster period, like length of stay or boarding costs when your foster family travels.

Additionally, your pets should be spayed or neutered and microchipped prior to going to their foster home, to ensure that there are no small surprises and that a missing pet can be located more easily. Your pet should be fully vaccinated and given a clean bill of health.

How much did you pay to move your pet overseas? Was it a financial burden on your military family?

Pets May Help Military Kids Cope with Deployment

02/17/2016 By Kimber Green

A recent study by Tufts University shows that children who have a strong relationship with a pet cope better when dealing with the stress related to a parent’s deployment.

The study was designed to find out how animals help people physically and emotionally during stressful times as well as how to help people commit to fitness, reach educational goals, overcome physical disabilities and recover from psychological trauma.

Tufts Institute for Human-Animal Interaction (TIHAI) surveyed 600 children from both military and nonmilitary families. The kids were asked how they interact with animals, about their stress levels and their strategies for dealing with stress. The outcome of the study was that children with animals at home had more positive outcomes than those without, regardless to whether they had a parent on deployment or not.

The children that had animals at home were found to be more confident and had stronger relationships with both peers and family members. On multiple occasions, children reported that pets are what kept them company while a parent was on deployment or when they moved.

What researchers say is the most significant outcome of the study is that children who had a parent on deployment and also had a strong bond with an animal at home exhibited greater ability to cope with the stress of the situation than children that didn’t have pets.

“Strong attachments to pets may foster a more proactive attitude about handling stressful problems and could serve as a bridge to developing and maintaining peer relationships during stressful circumstances,” said Megan Mueller, a developmental psychologist and research assistant professor at Cummings School. She goes on to say,

Pets provide a nonjudgmental, emotionally supportive relationship, especially for kids who may be having difficulty in social situations or moving to a new social setting. The responsibility of caring for another living creature and understanding an animal’s needs also plays a role. There’s been some research showing that just stroking an animal reduces your blood pressure and heart rate.

Unfortunately, it isn’t possible for every child to have a pet however. There are many circumstances that can prevent families from being able to incorporate a pet into their lives. This could include allergies, illness, finances, housing rules, travel schedules and more.

If you fall into this group, you can still provide opportunities for your children to receive the benefit of animal interaction. Take a day trip to a local farm. It doesn’t have to be advertised as a petting farm. Many farms will allow families to meet their animals. Call ahead and see if you can arrange a time to visit when your child will be able to touch and possibly feed the animals. Let the owners know your spouse is on deployment and they might be even more inclined to have you over.

Horses have an amazing effect on children. If you can, take your children to a horse ranch while your spouse is on deployment. Check with your MWR; many Army garrisons for example have stables with equestrian services. Horses are great therapy animals.

The Tufts study showed that horses can reduce the level of stress in children that suffer from PTSD. Horses respond to children’s body language.

One of the symptoms of PTSD is being either hyper-aroused or under-aroused, and horses react to that –avoiding the jittery kids and ignoring those who are emotionally detached. In order to interact positively with their therapy horses, the children must learn to better regulate their own fight or flight response. By taking deep breaths and employing other techniques, they can lower their heart rate and relax their muscles.

You don’t necessarily need to sign up for equestrian-assisted therapy. Perhaps, plan a family day at a ranch, take an hour-long lesson or even enroll your child in equestrian camp. That would certainly be a great way to take their mind off deployment.

The interaction between children and animals is amazing and there are so many benefits to building this relationship. If your child is having problems coping with the stress of a deployment, consider adding a pet to your family or incorporating time with animals into your regular schedule.

Does your family have a pet? How does your pet help you or your children during a deployment?

Pets Feel the Separation During the Deployment Too

11/16/2015 By Rachel Tringali Marston

We’ve all heard (and most likely experienced) it before: “Deployments suck.” I might even sound like a broken record at this point.

There are so many different types of stress that can occur when a service member is on deployment or away. But, we often forget about the effect of separation between service members and their beloved pets.

Think about it this way, a deployment or separation is a difficult challenge for all family members. Don’t we all consider our furry, four-legged companions a part of the family?

It’s almost a given for dogs to be very attached to their human counterpart. Did you know that cats can suffer from separation anxiety too?

Felines express it differently, especially because a lot of cats are extremely independent already. Well, leave it to my cat to be the exception to the rule. She is very attached to both my husband and myself. We got her as a kitten when she was about 8 months old. My husband was actually the first of the two of us to hold her.

When Your Pet Feels Separation Anxiety During a Deployment

My husband and Xena.

Since I work from home, I see her a lot more. When 4 to 5 p.m. rolls around, she’s waiting by the door for my husband to arrive. It’s actually really cute.

But, when my husband has TDYs, she stays waiting at the door and it breaks my heart! I can only imagine how she would react during a deployment.

Most pets are sociable creatures and love companionship, whether they are a dog or cat. I believe they can miss and even care for you. Our cat Xena does so by “grooming” or snuggling with us, which can get a little weird at times. Everything said is why it’s important for us to consider our family pets as well as all the other humans in your household that go through a deployment. There are some relatively simple things that can help our furry family members cope with their service members’ absences.

When Your Pet Feels Separation Anxiety During a Deployment

Rewarding your pet is a good way to help their attitude during a deployment.

First, when we know he will be leaving for an extended amount of time, my husband makes sure he spends extra time with her. We call for her and pet her as much as possible.

Then when my husband is away, I mimic the same exact activities that my husband does with Xena. He’s pretty much the person that plays with her everyday with her favorite toy. When he’s away, I grab the toy and play with her until she starts panting and is tired. Keeping to routine is important.

Afterwards, I feed Xena her absolute favorite treats, which I’ve mentioned before, are Purina Whisker Lickin’s Crunchy Tuna Treats. Seriously, she absolutely loves them. My husband feeds her 3 nibblets following a play session. Rewarding your pet is a good way to help their attitude and as a result provide a positive environment for them.

It’s also a benefit to keep your pet distracted and socializing with others. If you have a pup (and if you’re brave with a cat), take them outside for plenty of walks and trips around town at places that are pet friendly.

For service members that need extra help during a deployment, there are organizations out there to assist when deployment orders get drawn and you have no one to watch your pet. Dogs on Deployment is a wonderful group that matches your pet with a loving home for them to board. The organization also considers cats too! Boarding your pet eases the stress of separation by giving them another home to live in the meantime. It also eases the stress for service members as they go through deployment and gives them peace of mind.

Don’t forget about the service member too! I send plenty of pictures of Xena to my husband when he’s away, so he can keep up with what’s going on at home. It’s a great way to keep them interacting with the family no matter where they are.

I can’t end this without sharing some of my favorite pet reunions! I’m a little particular to the unlikely one between a service member and his cat here.

But, you can never go wrong with dogs and their special service member companion here.

What are your tips to help pets feeling separation anxiety during a deployment?

Purina® Partners with MilitaryShoppers to Support Dogs on Deployment

04/08/2015 By Michelle Volkmann

Have you seen this adorable military homecoming video?

For the last week, every time I scroll through my Facebook news feed, I see a friend liking, commenting and sharing this video. I can’t help but watch it repeatedly and smile to myself. This video reminds me that spouses, parents and kids aren’t the only ones to say goodbye during a deployment.  Ever wonder when you deploy, where does your pet go?

Our loyal pets also feel the void when their soldier, sailor, airman or Marine isn’t at home. These dogs miss their owners. And their owners miss their companionship during the lengthy separations.

That’s why nonprofit organizations, like Dogs on DeploymentDoD logo, are necessary for today’s military families. Since its inception in 2011, Dogs on Deployment has successfully placed more than 600 pets with foster families. That’s 600 pets that experienced the joy of a homecoming, like Mara in the video above.

But providing care for these military pets isn’t easy. Besides constantly searching for responsible and dedicated foster parents willing to share their homes, the organization also needs financial support and help getting the word out about its mission.

That’s why Purina® has partnered with MilitaryShoppers.com to support Dogs on Deployment. Like Dogs on Deployment, Purina® has a passion for pets.

Our passion for pets goes beyond pushing pet nutrition forward, and into forging partnerships in the pet welfare world and raising awareness of what pets truly need. After all, we’ve seen firsthand how powerful the bond with a pet can be, and the many unique ways that pets can strengthen our families and bring our communities closer. Purina logo

 

Through this partnership Purina® is supporting and creating awareness for this incredible nonprofit organization and service to our military pet owners.

Find out what Purina® products are on sale now!

Dogs on Deployment is a national nonprofit which provides an online network for service members to search for volunteers who are willing to board their pets during their owner’s service commitments. Dogs on Deployment promotes responsible, lifelong pet ownership by military pet owners by advocating for military pet owner rights, providing educational resources and granting financial assistance for military pet owners during times of emergency.

JJ_DodPurina_May

Are you planning to deploy and need a foster home for your pet? Plan ahead by registering with Dogs on Deployment today.

Visit Dogs on Deployment on Facebook and be sure to like their page to follow along with all of their amazing efforts!

Want to watch more heartwarming homecoming videos from Dogs on Deployment?

When You Deploy, Where Does Your Dog Go?

09/24/2014 By Julie Provost

No one should have to give up a pet because they have to go somewhere with the military. The Dogs on Deployment organization is a great program for helping service members prepare for a deployment.

Dogs on Deployment supports troopsTheir purpose is to find a place for a service member’s pet to go during a deployment or other military obligation. Not everyone has family members or friends who can take the animals and it can be a frustrating situation when that happens. In a lot of cases the animal has to go to a shelter since the service member will not be able to take their pet with them.

In addition to that, Dogs on Deployment promotes lifelong, responsible pet ownership within the military community. They do this by advocating for pet owner rights on military installations, providing education and resources about pet ownership, granting financial assistance for emergencies, promoting pet insurance and vaccinations as well as the need to spay or neuter animals. The organization also works to make sure everyone has access to the Dogs on Deployment program.

Dogs on Deployment boards pets of all types that belong to active duty, reservists, National Guard, honorably discharged veterans and their families. DoD was started in June 2011 by Shawn and Alisa Johnson, who serve in the Navy and Marine Corps, respectively. They themselves have been in a situation where they needed a program like this for their own pets.

This program is a great one because of the need for help with pets when you have to go away for military duty. No one should have to give up a pet because they have to go somewhere with the military. Even a short-term assignment could cause distress for people who don’t have anyone to watch their animals. The cost of boarding a dog for that long would not be within anyone’s budget either.

Dogs on Deployment supports military pets

If you would like to support this organization, you can make a financial donation, become a sponsor, share their program on social media or even shop on their site. If you would like to board a pet, after registering with the site, you can search to see what pets are available in your area and the dates needed for pet foster care.

This organization was “Founded by Military, for the Military.” It is a great way to give back and to help those fighting for our country.

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