Military Life News

Military Life News, Commissary Rewards and Military Discounts

DeCA Dietitian Encourages ‘Thinking Outside the Box’

By

Can I confess something? When my children were young and my spouse was constantly coming and going, there was a time when I cooked everything in the microwave.

Looking back, I am more than a little embarrassed at the amount of boxed dinners I prepared for me and my brood. To be fair, when my kids were young, the internet was still a newfangled mysterious thing and Pinterest wasn’t even a word yet.

Shamefully, I sacrificed nutrition for convenience. And I’m pretty sure I’m not the only one who has fallen into the trap of ease versus nutrition.

Which is why the “Thinking Outside the Box” initiative created by DeCA’s registered dietitian, Deborah Harris, is such a good idea.

Harris joined the DeCA team earlier this year and her impact has been nothing but positive. In a recent interview Harris revealed she doesn’t “want to tell people what they cannot eat,” instead she wants “them to be knowledgeable about what it is they are eating.”

And what better place to promote that awareness than at military commissaries worldwide? In the biweekly commissary flyer (and online), she offers healthy and easy dinner ideas that feature specials at the commissary.

Dinner plans and a sale? Nothing wrong with that.

Harris Understands the Demands of Military Life

Harris comes to DeCA with plenty of military experience under her belt. Raised as a Navy brat, 1st Lieutenant Harris served as a dietitian in the Army for 4 years at both Walter Reed Army Medical Center and Fort Sill. She is a certified diabetes educator and a maternal child health specialist.

Prior to joining DeCA, Harris was the director of network programs for the Michigan Fitness Foundation. She also worked as a public health specialist for the SNAP-Ed program and worked to help educate students, parents and other community members about nutrition and obesity prevention across the state of Michigan.

She earned her bachelor’s degree in dietetics from Western Michigan University and a master’s degree in public health from the University of North Carolina at Chapel Hill.

DeCA’s Dietitian Provides Quick and Easy Dinner Ideas

You can find meal ideas in the biweekly sales flyer, but even if you don’t regularly shop at the commissary, you can still take advantage of Harris’ dinner ideas.

Visit the Healthy Eats section on the DeCA website to browse new and archived recipes.

On the menu this week? Stovetop Tuna Mac. Stovetop Tuna Mac is just a handful of simple ingredients and takes about 30 minutes to prepare.

Quick Stovetop Tuna Mac

  • 8 oz whole wheat pasta (elbow, rotini, or rigati)
  • 2 tbsp butter
  • 12-16 oz frozen broccoli
  • 2 eggs
  • 6 oz nonfat evaporated milk
  • 8 oz sharp Cheddar cheese, shredded
  • 5 oz can tuna in water, drained
  • Dry mustard, salt & pepper to taste

Boil pasta according to package directions. Add ¼ tsp of salt to the water and cook until pasta is tender (8 to 10 minutes). Drain pasta and return to the pot along with 2 tbsp of butter and mix until butter is melted. Microwave frozen broccoli according to directions on package.

While that’s cooking, whisk together 2 eggs, nonfat evaporated milk, ½ tsp salt, dash of pepper, and ¾ tsp of dry mustard. Add mixture to pasta and stir gently. Set heat to low and add cheddar cheese, heat until the cheese melts and the sauce is slightly thickened and creamy.

Remove from heat and add the drained tuna to the cheesy pasta. Gently mix.

Serve with broccoli and enjoy! This recipe serves a family of 4.

If tuna isn’t your thing, check out these other great recipes:

Thankfully, I eventually realized making healthy choices for my family was infinitely more important than convenience. With great deals and recipes right at your fingertips, you won’t have to make the same mistakes I did.

And just in case you’re still sitting on the fence, just pretend I’m your mother, whispering in your ear, “Eat your veggies and make healthy choices.”

For more “Thinking Outside the Box” recipes, visit DeCA’s Healthy Eats.

Is a Disabled Veteran Eligible to Shop on Base?

By

A MilitaryShoppers reader recently asked if a disabled veteran was allowed to shop at the commissary. That’s a good question.

You would think the answer should be yes, a disabled veteran can shop at the commissary but it isn’t that simple.

There are a variety of categories of people who are allowed access to the commissary and unfortunately, being a disabled veteran does not automatically grant you shopping privileges.

The guidelines are clear — a disabled veteran must be 100% disabled to have those privileges. There are other categories the disabled veteran may fall under though that would allow him/her to use the commissary. We’ve gathered all the information below to help you determine who is eligible to shop on base.

Who is eligible to shop at the commissary?

Uniformed Personnel: this includes all military branches, the USPHS Commissioned Corps., the NOAA Commissioned Corps, members of the Reserve Components and cadets and midshipmen of the Military Service academies.

Retired Service Members: There are different categories of retired personnel that are entitled to commissary privileges:

All personnel carried on the official retired lists (Active and Reserve Components) of the uniformed services who are retired with pay, granted retirement pay for physical disability, or entitled to retirement pay whether or not such pay is waived or pending due to age requirement; or enlisted personnel transferred to the Fleet Reserve of the Navy and the Fleet Marine Corps Reserve, after 20 or more years of active service.

Officers and crews of vessels, lighthouse keepers, and depot keepers of the former Lighthouse Service who retired.

Retired wage marine personnel, including retired noncommissioned ships officers, and crew members of vessels of NOAA and its predecessors (the Coast and Geodetic Survey and the Environmental Science Services Administration).”

Medal of Honor Recipients:  All Medal of Honor recipients are granted commissary privileges.

100% Disabled Veterans: Honorably discharged veterans that have 100% service-connected disability or a 100% unemployability as classified by the Department of Veterans Affairs are able to shop at the commissary.

This unfortunately means if you are a 99% or less disabled veteran, you don’t qualify.

Authorized Family Members including dependent children, lawful spouse, former un-remarried spouse, surviving spouse, surviving family member and surviving spouses and dependents of veterans that were honorably discharged posthumously determined to have 100% service connected disability have shopping privileges.

DoD Civilian Employees Stationed Outside the United States and their families can use the commissary.

Official DoD and Military Services Organizations and Activities: Any official DoD organization can use the commissary.

Involuntarily Separated Uniformed Personnel: Any service member that is involuntarily separated from active duty, as long as it is not for adverse reasons, can shop at the commissary for 2 years from the time of separation. A Select Reserve that is involuntarily separated also has a 2-year grace period to use the commissary.

Service Members Who Receive Sole Survivorship Discharge are granted commissary privileges for 2 years after the date of separation or after 2 years from when they were notified they had that privilege.

Hospitalized Veterans: Honorably discharged veterans can use the commissary when they are hospitalized in a location that also has a commissary. Note that this does not include veterans getting outpatient treatment.

DeCA Employees: DeCA personnel can purchase items for personal consumption during working hours to be consumed during breaks.

DoD Presidentially Appointed, Senate-Confirmed (PAS) Officers.

American National Red Cross (ARC) Personnel: They may be granted shopping privileges by an installation commander.

United Service Organizations (USO): USO leaders and their families who are assigned to overseas can use the commissary.

There are a few more exceptions to overseas commissaries. You might be surprised that DeCA does not decide who can shop at the commissary. The government decides based on the compensation status the service member or their family receives.

You can stop by the Pass and ID office if you think you should be able to shop on base but did not find a category here that you fit under. They have information on military benefits and issue ID cards.

They can also supply a visitor’s pass for a guest to join you on base. If you have commissary privileges, you are allowed to bring a visitor to the commissary, but they are not able to make any purchases.

While this is a lot of information, to answer the reader’s question if a disabled veteran can shop on base, the answer is only if they are a 100% disabled veteran or if they fall under any other category.

How do you feel about the requirement that a disabled veteran be 100% disabled to shop at the commissary? Do you think a disabled veteran of any percent should be allowed to shop on base?

Do you have a question about the commissary? We’d love to answer it. Please post your question in the comments section.

GAO Report Says DoD Lacks Data to Make Cuts to Commissaries

By

Remember that Department of Defense report that said budget neutrality isn’t a vital option for commissaries?

Well that report isn’t the end of this discussion.

More likely that report is just the beginning of an ongoing discussion about the feasibility of self-sufficient commissaries.

The Government Accountability Office (GAO) recently released a report titled “Plan and Additional Information Needed on Cost Savings and Metrics for DoD Efforts to Achieve Budget Neutrality.” In this report GAO evaluated the DoD’s report and found that it lacked specific data to support its stance that budget neutrality isn’t feasible for commissaries.

“GAO’s analysis found that DoD’s report fully addresses three of the seven mandated elements and partially addresses the remaining four. Although DOD’s report discusses the seven mandated elements, GAO found that including additional information would have made the report more consistent with relevant generally accepted research standards and would have made the report more useful to decision makers,” the GAO report stated.

More useful to decision makers? Wait…what?

Let’s take a step back into the recent history of reports on cost-saving measures for the commissaries.

As commissary shoppers, we know that that DeCA operates the commissaries. Prices at the commissaries are product cost plus a 5 percent surcharge. In fiscal year 2015, DeCA’s annual sales for its commissaries were approximately $5.5 billion. DeCA received $1.3 billion in appropriated funds in fiscal year 2015 to operate the commissaries.

Those appropriated funds are currently under the microscope of the defense department.

The National Defense Authorization Act for Fiscal Year 2016 “mandated DoD to provide a comprehensive plan to achieve ‘budget neutrality,’ which DoD interpreted as ending the use of appropriated funding for commissaries and the military exchange system, by October 1, 2018,” as explained in the recent GAO report.

This mandate has caused a lot of head scratching and number crunching for those at both DoD and DeCA.

The Boston Consulting Group was contracted to conduct 2 separate studies that may lead to cost-saving measures. In February, DoD established the Defense Resale Business Optimization Board. This board is working to help implement reforms within and among the commissary and exchange systems.

Then DoD released its report saying budget neutrality will be difficult, if not, impossible. GAO then reviewed that DoD report as it was directed to in last year’s defense budget. That’s what lead to this report and GAO’s recommendation that “DoD provide information to Congress to support its conclusion about budget neutrality; develop a plan for achieving alternative reductions to appropriations; and identify specific metrics for customer satisfaction, product quality, and savings.”

“DoD did not provide a plan to achieve budget neutrality by October 2018 as mandated because according to the report, DoD cannot achieve budget neutrality without reducing savings to patrons or other benefits provided by commissaries and exchanges.”

“For example, the report stated that drastic changes, such as store closures and price increases, would have to be implemented if DOD were required to achieve budget neutrality. However, DOD did not provide additional information about potential steps to reach budget neutrality, such as cost estimates and assumptions, or include specific details about trade-offs, constraints and limitations to achieving budget neutrality such as reductions in benefits,” the GAO report said.

“Instead of providing a plan, DOD estimated a $2 billion reduction over a 5-year period, which would fall short of achieving budget neutrality by about $5 billion. DOD officials told us the cost savings amount was an arbitrary estimate, and that therefore DOD did not develop details on steps it would take to achieve the $2 billion in savings. DOD officials could not explain the assumptions, methodology, data, specific time frames or DOD efforts that would lead to the $2 billion in savings.”

In case you’re wondering why DoD didn’t conduct these types of detailed analysis in its initial report, DoD experts, who were interviewed by GAO investigators for this report, pointed to time constraints as their reason for the lack of specifics.

“According to DoD officials, for some efforts that are already being considered, DoD officials told us that they did not include some information in the report to support their conclusions because they have not had time to verify the information,” the GAO report said.

Here’s another important nugget of information: DoD concurs with GAO’s recommendations.

Now that we know that the decision makers aka Congress lack the information needed to make decisions about changes to the commissaries, what’s the next step?

I have a strong sense we’ll be reading another federal report in the near future.

What do you think of this GAO’s report saying that the DoD’s report on cost-saving measures for the commissaries was incomplete?

On-Site Sales Available to National Guard, Reserve

By

The Defense Commissary Agency (DeCA) recently announced that commissaries around the world are offering special benefits for National Guard and Reserve troops. These service members and their families, can take advantage of on-site and online sales through the holiday season. Sites run coast to coast within the United States, with 1 overseas location in Camp Fuji, Japan.

Essentially, this sales program for National Guard and Reserve is like a case lot sale.

Locations that don’t have a commissary will have special short-term sales. These sales will run through both Thanksgiving and the December holidays. While the items at each location may vary, families will be sure to find pantry and holiday favorites. Some of the featured items include: ham, canned fruits and veggies, turkey and snack items.

All eligible commissary beneficiaries can take advantage of this opportunity to stock up on pantry staples and special holiday foods!

However, this program is only being offered at specific locations and on a set number of dates. For information about each site, check out that commissary’s website or contact them via email or phone.

Pre-plan, Pre-order and Pre-pay for Your Holiday Meals

Some of these special sales are offering online pre-orders! That means your family can pick out your grocery items in advance, guaranteeing you that special treat you crave. You will pay for your groceries with a credit card when you place your order.

This online service has the potential to help military families with their holiday budgets. By pre-ordering and pre-paying for your holiday feast, you can get your budget ready for the holiday expenses early. Plus, you won’t be shocked by the cost of your feast!

Take Advantage of Your Commissary Benefits

For most active duty troops, using the commissary benefit is as easy as pie. With the local commissary minutes away from where you work, active duty families can snag cheaper groceries on a regular basis.

For National Guard or Reserve families, it can be harder to access this benefit. There are Guard and Reserve troops in every city and town nationwide. A fully functional base may be hours away!

When going to the grocery store is a full-day event, families might not use the commissary often. By bringing the commissary closer to home, National Guard and Reserve families can exercise their benefits more easily.

This can help trim the bottom line during the holidays too. The cost differences between shopping “out in town” at the local markets and the commissary can be as high as 40 percent! Those precious dollars could mean a huge budget difference for many military families.

On-Site Sales Aren’t Only for Guard and Reserve

Any authorized beneficiary can take advantage of this great offer! From active duty to retired, if you can shop at a commissary you can go to these on-site sales. This will help active duty service members at recruiting stations or located away from a major installation.

Retirees will also be able to come out and purchase their holiday feasts closer to their location.

DeCA May Gain New Customers

By bringing the commissary closer to Guard and Reserve service members, DeCA is spreading some holiday cheer and goodwill.

This shows a real effort by the agency to help all beneficiaries, in all locations.

Reduced hours and required furloughs have been hard for the last few years. For some families, that might have been a turn-off to shopping there.

This program will help to show a friendlier side to the commissary. With special events closer to home, more Guard and Reserve families are likely to shop there. These on-site sales extend the commissary benefits to more families and creates a positive feeling about DeCA with them.

What do you think of this pre-order, pre-pay program for National Guard and Reserve?

Privatization Proposal Leaves Many Questions Unanswered

By

In the ongoing battle to retain commissary benefits, privatization is one option being considered. The hope is that privatization will eliminate the $1.5 billion DeCA budgetary shortfall.

Several large retail companies were asked to provide insight on what such a program might look like. Though the names of those solicited was not revealed, it’s hard to imagine that retailers like Walmart and Target weren’t in the mix.

But is privatization of the commissaries really the answer? Let’s break down this proposal.

Would Prices Go Up?

Many might be surprised to learn that most grocers operate at a profit margin significantly less than the 5% surcharge currently charged by commissaries. And that profit margin includes the cost of facility maintenance, labor, and taxes, plus shipping and distribution. Combined with the national distribution capabilities, massive buying power, and private label options of companies like Walmart, it’s unlikely that the overall cost of most items at a privately managed commissary would go up. We might pay more for some items, but less for others.

However, commissary pricing is almost always less expensive for high-ticket items like dairy and meat.

Would a major retailer be willing to reduce an already skinny profit margin to ensure prices on these items stayed the same?

What about taxes? There is currently no tax at the commissary. Would the same be true for a privately managed facility?

And let’s not forget about our OCONUS commissaries. Is a large retailer in a position to manage these overseas locations?

Are there any restrictions on a private company conducting business in foreign country? Would those restrictions potentially add to the cost of items sold there?

And would a private company be willing to eat losses to ensure service members and their families still have access to the products they need at the prices they can afford? Or would those costs, in turn, cause an increase in pricing at OCONUS locations?

Would Jobs Be Lost?

Approximately 60% of DeCA’s 18,00 employees are veterans, dependents and spouses. Any potential for the loss of jobs is reason enough to give careful consideration to any kind of management transition.

That being said, retailers like Walmart have employment programs for military spouses and veterans.

Is it realistic to assume that some employees would be allowed to keep their jobs? Probably, but the big question is would they be kept at the same rate of pay and offered the same benefits?

And how many current DeCA positions would be eliminated due to duplication within a current private provider’s business structure? Positions like purchasing, logistics, accounting, human resources and others could be in jeopardy.

Will Privatization Create Competition with AAFES?

In a recent report presented to Congress, the success of the AAFES Exchange program relies heavily on a close relationship with commissaries.

But with private retailers, even those typically seen as grocery-only, offering up everything from holiday décor to furniture, would privatization create a conflict of interest? Would those retailers be willing to eliminate those items? If not, would the loss in potential sales at exchanges throw a currently self-supported business model into ruin?

Is Privatization a Viable Option?

With so many questions left unanswered and the unlikely willingness of a major retailer to accept the rules that restrict profit for commissaries, privatization hardly seems like the answer to DoD’s budgetary woes.

But in truth, any push to eliminate or change the program feels likes overkill. While the $1.5 billion budget deficit looks like a large sum, it is less than 1% of the total defense budget.

According to a recent nonpartisan report, every single taxpayer dollar spent equates to nearly double the return in value of benefit given to service members and their families.

Is there any other benefit program that can boast such a claim? And what about a plan B? Should implemented privatization fail to support a pricing structure that provides the same level of value, will additional taxpayer dollars then be called upon to increase service member pay to bridge the gap?

Ultimately, it comes down to this: Are the risks of privatizing the commissary worth the potential loss of such a widely used program? Is it worth the loss or erosion of yet another benefit promised to a community who already sacrifices so much in service to their country?

What do you think it means that a “significant number of companies” have expressed interest in operating the commissaries?

Your SKILCRAFT Purchases Create Jobs for People Who Are Blind

By

Meaningful change doesn’t happen overnight. Long-term improvements that empower communities do not start and end with a single person.

Achieving tangible outcomes from concentrated efforts takes dedication, collaboration and compassion. When these three factors merge, long-term positive change for our country and our citizens happens. That’s what happened when National Industries for the Blind (NIB), the federal government and the Defense Commissary Agency (DeCA) joined together for the mutual benefits of manufacturing SKILCRAFT® products and making them available in military commissaries and exchanges.

In 1938, President Franklin D. Roosevelt (FDR) signed legislation requiring federal government agencies to purchase certain products produced by people who are blind. In signing this law, FDR confirmed his belief that Americans with disabilities could produce high-quality, competitively priced products for federal and military customers.

During World War II, people who were blind working at NIB associated nonprofit agencies manufactured mops, brooms, mailbags and pillowcases for service members. In the 1950s, military commissaries began selling SKILCRAFT dishcloths, doormats and clothespin bags. The SKILCRAFT logo lets shoppers know that these high-quality products are made by people who are blind.

Today, NIB and its associated agencies produce more than 5,000 SKILCRAFT products. NIB and its nationwide network of associated agencies are the largest employer for people who are blind in the United States. Last year, NIB and its associated agencies generated nearly 500 new jobs for people who are blind, including veterans who sustained injuries in Afghanistan and Iraq. Today, more than 5,600 people who are blind are employed in NIB’s network.

The successful partnership between NIB and DeCA is an example of how #InclusionWorks for both people who are blind and the organizations that hire them to produce high-quality products.

The hashtag #InclusionWorks is this year’s theme for National Disability Employment Awareness Month (NDEAM), “a nationwide campaign celebrating the skills and talents workers with disabilities bring to our workplaces,” according to the U.S. Department of Labor’s Office of Disability Employment Policy. This federal observance, first recognized by Congress in 1945, is held every October.

“By fostering a culture that embraces individual differences, including disabilities, businesses profit by having a wider variety of tools to confront challenges,” said Jennifer Sheehy, deputy assistant secretary of labor for disability employment policy. “Our nation’s most successful companies proudly make inclusion a core value. They know that inclusion works. It works for workers, it works for employers, it works for opportunity, and it works for innovation.”

Here’s how #InclusionWorks for SKILCRAFT products sold at military commissaries.

NIB recognizes that meaningful employment leads to more independent lives for people who are blind. Despite continued gains in employment, seven out of 10 working-age Americans who are blind are not employed. This statistic fuels NIB’s mission to create, sustain and improve employment opportunities for people who are blind.

NIB and its associated nonprofit agencies:

  • Employ more than 5,600 people who are blind across the country
  • Pay an average hourly rate of $10.92
  • Offer rehabilitative services to more than 128,000 people who are blind
  • Operate 151 Base Supply Center stores on military and federal government facilities
  • Produce 7,000+ different products, including 5,000+ SKILCRAFT products

Each of us, as commissary shoppers, have the opportunity to create jobs for people who are blind by purchasing these high-quality SKILCRAFT products. When we buy sponges, mops, kitchen gadgets, plastic flatware and brooms, we play a role in how #InclusionWorks in our country.

Your purchases lead to opportunities.

Opportunities lead to jobs.

Jobs lead to independence.

When you purchase SKILCRAFT products at your local commissary, you help to create jobs for people who are blind.

That’s how #InclusionWorks in America.

For more information about SKILCRAFT products or NIB, visit http://NIB.org/ShopSKILCRAFT.

3 Things You Need to Know About Military Coupons

By

I often think that grocery store shoppers divide into 2 types of people: those who have a coupon for every single item in their shopping carts and those who shrug their shoulders when asked for their coupons.

When you’re standing in line behind the person who has a coupon for every bottle of shampoo, bag of potato chips and container of baby formula, it is impressive to see their total savings. These commissary shoppers are super organized. They know how to get additional savings using military coupons.

What the rest of us – the ones without the coupons – need to know is that we can all be savvy military coupon users at our commissaries. Here’s how to do it.

3 Things You Need to Know About Military Coupons

Using Military Coupons Has Never Been Easier

Gone are the days when you bought your local Sunday newspaper for the stacks of coupons. Put down your scissors, sister. You won’t be needing that.

Today’s commissary shoppers can find military coupons online with user-friendly websites like coupons.com. Within minutes, you can digitally clip and print military coupons to use during your weekly grocery trip. Here’s what DeCA says about coupons from the internet:

Commissaries gladly accept Internet or home-printed coupons provided they meet the following requirements: the coupons must have a typical barcode and Product Identification Number (PIN) or GS1 DataBar. A Dot Scan Barcode may appear below the expiration date, but is only required if stated on the coupon, e.g., “Do not accept without a Dot Scan Barcode below the expiration date.” Internet coupons cannot be accepted for free products, however, “Buy One Get One Free” coupons are acceptable if they meet all other requirements.

To print these military coupons correctly you may need to download the site’s printer software. Once you do that, you will be ready to print your coupons on a regular basis.

Military coupons are also available through the commissary rewards card. I recommend downloading the commissary rewards card app on your smartphone after you register your card. I use these military coupons like other people use Target’s Cartwheel app.

Near the end of my shopping trip (once my cart is full, but before I’ve gotten in line) I use the free Wi-Fi available at my commissary to open the commissary rewards card app. Then I clip the military coupons for items that I’ve already placed in my shopping cart. When the cashier asks for my military ID card, I also hand her my commissary rewards card.

Commissary rewards cards are free. You can pick one up from your cashier that next time you are at the commissary.

If you really miss the sound of scissors slicing through coupon ads, you can always pick up a military coupons ad section at your commissary. These military coupons can be used only at commissaries. Look for these coupon packets either at your commissary’s front lobby (near the shopping baskets) or ask your bagger for one. My bagger will often slip one in my shopping bag.

You Won’t See Double or Triple Coupons Days at the Commissaries

The commissaries aren’t able to have promotions that increase the value of your military coupons. Here is the reason, according to DeCA’s website:

Commercial stores who offer these types of promotions get paid by the coupon issuer only for the face value of a coupon, and have to absorb the costs of “doubling” or “tripling” coupon face value in their pricing and profit structure.

Because commissaries are required by law to sell goods at prices set only high enough to cover the cost of those goods, commissaries make no profit from which to pay the costs associated with “double” coupon promotions.

Additionally, DeCA cannot use funds provided for the operation of commissaries to support such promotions, because law strictly prescribes the uses of these funds, and “promotional support” is not among the allowable uses of these funds.

Then I read this on DeCA’s military coupon policy webpage:

Commissaries do occasionally offer a different type of “double coupon” promotion than described above. For these promotions, manufacturers or other coupon issuers agree that commissaries may accept more than one coupon on the purchase of an item, and usually supply large numbers of coupons to patrons in the commissary in support of such promotions. These “double coupon” promotions involve doubling the number of coupons accepted on the purchase of an item, but DO NOT involve doubling (or otherwise increasing) the face value of a coupon.

I haven’t seen a double coupon promotion offered at my commissary, so I’m very curious about these promotions. If anyone has seen a double coupon promotion at their commissary, tell us how it worked in the comments section.

You Can Use Military Coupons at OCONUS Commissaries

Military spouses living overseas can redeem military coupons at their commissaries. In fact you can use an expired coupon up to 6 months after its expiration date.

My mom thought that this expired coupon policy was delightful when I was living in Okinawa, Japan. She would send me her expired coupons and I would gladly use them every time I shopped at the commissary.

What questions do you have about military coupons? Tell us in the comments section.

Our Favorite Feel-Good Commissary Stories

By

The commissary stocks your favorite foods. From fresh deli meats to moist birthday cakes, the commissary carries nearly everything a military family needs to bring the flavors of home to their homes.

These stores are so much more than just the items on their shelves. It’s the people we meet and personal connections we make that keep us going back time and again. We asked our readers to share their favorite feel-good commissary stories with us. Here’s what they said.

Our Favorite Feel-Good Commissary Stories

Always On

When the power went out at the air base in Incirlik, Turkey, this July, all military personnel and their families were left in the dark. The commissary still had full power, thanks to an independent generator. In the middle of the political turmoil, families were unable to charge their cell phones or use the internet to connect with loved ones back home.

So the commissary set out chairs, power cords and shared the store’s Wi-Fi with the community. Service members and families could swing in for pantry staples and get in touch with their families stateside. Plus, the commissary was the only open building with air conditioning!

Paying It Forward

Our budgets are often tight, even with a consistent paycheck coming in. It can make buying essentials, like milk or diapers, challenging for many military families.

Near Fort Bliss in Texas, the local Fox affiliate stopped into the base commissary to surprise military families by picking up their tabs. At the register, they stopped several customers and offered to pay for everything in their shopping carts. Just as a way of saying “Thank you for your service.”

One young mother explained a little bit more about her tight budget. The Fox team sent her back into the commissary to load her cart with diapers and milk for the kids. Then they paid for the whole thing!

Littlest Helpers

It’s the little things that make commissary trips or any shopping trip with kids easier.

Lizann, a military spouse, told me about a special connection between their son and one grocery bagger. On every grocery trip, this military spouse makes sure to be in this bagger’s line. This bagger remembers their little boy and lets him help her bag their groceries. She always greets him by name and often gives him a sticker.

It’s a great reward for helping his parents!

Special Attention

A military spouse on a specific diet in a new place can be a struggle. When one military spouse needed to skip the rice on her sushi, the kind people at the sushi counter were more than ready to help her.

They created special sashimi plates for her, with just fish and no rice. They also shared the nutritional labels for all of their products with her.

And every time she goes in, the sushi staff chats with her about her day!

Food Requests

Speaking of special diets, it can be costly to adhere to an exclusionary meal plan. One spouse was paying very high prices for non-dairy items out in town. And she was having to make multiple trips to different stores to track down specific products, Meg told me.

While grabbing some items in the dairy section one day, she bumped into the section manager. She shared her frustration about the lack of non-dairy yogurt with him.

The manager checked with the suppliers to see if the product was available for stocking. It was!

Less than 2 weeks later, her specially requested non-dairy item was on the shelves! Plus, the department started adding even more dairy-free products.

Touch of Home

On a 6-month tour in Italy, having a commissary with American food items helped one veteran feel more connected to home.

On weekends, he and his friends would go to the commissary and load up on their favorites. Then they would cook and eat together. It helped these troops to feel more connected to home, especially when stationed overseas.

For families with small children, it is also important to have the same foods no matter where they live. Being able to open the pantry and make macaroni and cheese while living in Japan is comforting.

The commissary also makes it easier to take new favorites with you. The diversity and depth of their international foods aisle makes it simpler to create authentic Spanish, Japanese or German meals while living in Kansas.

Recognition

Murphy’s Law struck one military spouse less than 24 hours after her husband left for his deployment.

While buying essentials at the commissary, she discovered that her military dependent ID card was missing. She searched high and low: in the car, in her purse and all around the store. Even retracing her steps in the parking lot. Nothing.

And her groceries were still sitting in the cart. Her face was burning with embarrassment!

Luckily, the commissary manager saw her predicament.

“I know you. You shop here all the time. You’re good!”

With groceries purchased, she finally found the missing ID in the parking lot of her children’s school! And never forgot this act of kindness.

Do you have a feel-good commissary story? Share it in the comments section.

Dear DeCA, Please Expand the Click2Go Program

By

If I had the option of going inside my commissary or shopping online for groceries with curbside pickup, I would opt for the convenience of the curbside pickup. Every. Single. Time.

That’s why when the Defense Commissary Agency (DeCA) announced the pilot program for Click2Go, the commissary’s online shopping and curbside pickup program, I was doing my happy dance inside my kitchen. Sure, DeCA was doing the pilot program at only 3 locations – Fort Lee, Va., Travis Air Force Base, Calif. and Offutt Air Force Base, Neb., but I was convinced that my commissary at Fort Detrick, Md., would be next in line.

Turns out my happy dance was a little premature.

Currently DeCA doesn’t have any plans to expand the Click2Go program, but the agency also doesn’t have any plans to eliminate the program.

I feel like it’s one of those military moments of “It is what it is” logic. It’s good for the people stationed at those 3 locations that offer Click2Go. But for the rest of us, don’t hold your breath.

Yet this optimistic commissary shopper isn’t giving up on her hope for Click2Go. I believe in the success of the Click2Go program and maybe all DeCA needs is a little nudge of positive reinforcement. Well here it is.

3 Reasons Why DeCA Should Consider Expanding the Click2Go Program

Convenience for Commissary Shoppers

I truly want to shop at the commissary, but sometimes pesky excuses get between me and its sliding doors.

Here’s an example of how these mental roadblocks go down inside my head:

I need to go to the commissary but…

  • I don’t have enough time to go and pick up my daughter from school.
  • My baby is napping. I really don’t want to take him out of his car seat.
  • It’s raining.
  • It’s snowing.
  • I don’t have cash to tip the baggers.
  • It’s payday. That place is going to be a zoo.

If I had the option of Click2Go, I would jump over those mental roadblocks with this simple phrase –

I’ll use Click2Go.

Boom. Mic drop. Done. No more excuses not to go the commissary.

Competition with Other Curbside Pickup Options

Click2Go isn’t the only curbside pickup game in town. You, like me, most likely have other curbside pickup options in your city. Many national grocery stores offer this service and many military spouses are taking advantage of this convenience.

That’s money that should be going to the commissary. But it isn’t. Why? People will pay for convenience. If the Click2Go program was expanded to more commissaries, more patrons could have the best of whole worlds –convenience combined with the competitive pricing offered at the commissary.

Listening Earns Loyalty

Every time I see a military spouse posting on Facebook that she’s “in love with the curbside pickup” at another store, it’s a sign that DeCA needs to expand its Click2Go program.

Customers are looking for a curbside pickup option, no matter, where they shop. When MilitaryShoppers asked commissary patrons what types of changes they would like to see at their commissary, they said that they want to see the Click2Go program expanded to more commissaries.

Making changes based on customer feedback earns customer loyalty. We know that the Department of Defense and DeCA are these massive government agencies and 9 times out of 10 we feel like our opinions don’t matter to the leadership. But it doesn’t have to be that way.

Wouldn’t it be awesome if DeCA embraced this trend in convenient shopping options and expanded its Click2Go program? They already developed a pilot program. The pilot program is working. The pilot program is continuing at those 3 locations.

Now we just need to see it at 284 locations. Is that too much to ask?

Have you used DeCA’s Click2Go services? Would you use this service if it was available at your commissary? Learn more about Click2Go here.

DeCA Hosts Healthy Lifestyle Festivals in July

By

There’s always a lot of emphasis on adopting healthy habits during the New Year. But you don’t need to wait until January 1 to start a new fitness routine or incorporate more fresh produce into your meal planning. You can pledge to make healthy lifestyle changes today.

Supporting the military community’s health and wellness goals is the focus of the Defense Commissary Agency’s military resale partnership event, Your Healthy Lifestyle Festival.

This annual event features discounted prices on produce at commissary farmers markets, savings on workout equipment and apparel at exchanges, health screenings at local clinics and fitness events hosted by the post morale, welfare and recreation (MWR) activities, according to a DeCA press release. Commissaries worldwide will be hosting healthy lifestyle festivals between July 1 and July 31.

“We heartily support DoD’s many initiatives to improve the health and wellness of service members and their families. Supporting this fest is a great way to continue that tradition,” said DeCA Sales Director Tracie Russ. “Together, the military resale community helps reinforce the installation as the No. 1 destination for partnership events.”

The healthy lifestyle festivals vary slightly from base to base. This event, which is a collaborative effort of commissaries, exchanges, MWR services and our industry partners, may include exchange sidewalk sales, MWR fitness events, demos, music, free nutritious food samples, prize giveaways, discount coupon offers, health and wellness information and children’s programs. Event details will be announced through the local military installation’s media, such as a base newspaper or a Facebook page.

The healthy lifestyle festivals will shine a spotlight on the commissaries’ worldwide farmers market program.

“Our patrons are in for a treat when it comes to the quality produce offered at our farmers markets,” Russ said. “Thanks to the creativity of our store personnel and industry partners who inject plenty of imagination and excitement into our farmers markets, combined with the exchange sales and the MWR fitness events, this festival will be a must-attend for our military customers.”

In the past, commissary shoppers have said that quality fresh produce is a priority for them. They want to buy locally grown produce at their commissaries. The healthy lifestyle festival is a way for commissary patrons to see what types of fresh produce are available at their commissaries that they may be overlooking.

Last year’s festival was the first of what has become an annual event combining the best of the military community’s efforts to help improve the health and wellness of service members and their families, according to the DeCA press release.

The majority of the healthy lifestyle festivals will be held on military installations this month. Commissary shoppers can find the participating military installations and dates on Your Healthy Lifestyle Festival page.

A few locations scheduled their event in June to avoid calendar conflicts, DeCA said in a press release.

Here is the list of bases that already had their healthy lifestyle festivals: Marine Corps Base Camp Pendleton, California; Chievres Air Base, Belgium; Dugway Proving Ground, Utah; Izmir Air Station, Turkey; Los Angeles Air Force Base; Naval Station Mayport, Florida; Naval Base Pearl Harbor Commissary, Joint Base Pearl Harbor-Hickam, Hawaii; Naval Shipyard Portsmouth, Maine; and Marine Corps Air Ground Combat Center Twentynine Palms, California.

Click here for the complete list of dates for healthy lifestyle festivals at commissaries worldwide.